Home Forums Theme Support Dokan Mail problem in shop contact form

This topic is: not resolved

This topic contains 21 replies, has 4 voices, and was last updated by  towhid 3 years, 7 months ago.

Viewing 15 posts - 1 through 15 (of 22 total)
  • Author
    Posts
  • #68365

    Simon Chabrier
    Member
    Post count: 166

    Hello.

    New problem for me.

    Only registered and connected user can send mail using the Shop contact form widget.

    How to allow all people to send mail to a vendor please ?

    I need that anyone who visits the site can contact a seller . Although he has no account on the site .

    Thank you.

    #68585

    towhid
    Participant
    Post count: 4505

    Hello Simon,

    Contact seller works for a not only registered user but also guest user as well as.

    Make sure you the hosting mail server is working perfectly.

    Thanks

    #68598

    Simon Chabrier
    Member
    Post count: 166
    This reply has been marked as private.
    #68915

    Simon Chabrier
    Member
    Post count: 166

    Some news for me please ?

    #68939

    towhid
    Participant
    Post count: 4505

    Hello Simon,

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #69107

    towhid
    Participant
    Post count: 4505

    Hello Simon,

    I am not able to login your site due to incorrect login details. Can you please send me correct login details.

    Thanks

    #69135

    Simon Chabrier
    Member
    Post count: 166

    it is normally ok now i have send it to you again

    #69289

    towhid
    Participant
    Post count: 4505

    Hello Simon,

    I have created an seller account on your site and I have sent an email through contact seller to my seller email id then I have got an email successfully including name, message, sender email id.

    You can check this screenshot

    seller_contact_email

    Please check yourself once again and let me know the result.

    Thanks

    #69346

    Simon Chabrier
    Member
    Post count: 166

    OK it works when you are connected. Please Try to send it agen when you are not connected to a user account you will see that don't work.

    I just do the test without being logged in you will see that you will not receive my email . I have also been no confirmation message but the text has disappeared as if he had been sent .

    #69491

    towhid
    Participant
    Post count: 4505

    Dear Simon,

    I really apologies for my misunderstanding. I had reproduced this issue and found that user can not sent email without registration.

    My mistake because I did not read the topic carefully.

    Thanks

    #69544

    Simon Chabrier
    Member
    Post count: 166

    Ok no problem. ๐Ÿ™‚

    #69585

    algodson1
    Member
    Post count: 9

    Please, I need help setting my Dokan pages correctly, especially the Storefront. I'm sending you the website details & information via the contact link.
    Thanks in advance

    #69607

    Nurul
    Member
    Post count: 105

    There is no prompt for user to register or login when they send the message? The message is market as sent and does not display any error reporting. Is this issue going to be fixed? If so, when?

    #69608

    Simon Chabrier
    Member
    Post count: 166

    please Algonson and Nurul Thank you not to “pollute” my request. Wait until the solution is made. Thank you

    If you have a personal problem create a topic and ask for help. And if you have the same problem wait until the solution is found to enjoy it too.

    #69611

    Nurul
    Member
    Post count: 105

    Hi Simon, apologies. I've created another post just in case it's site specific.

Viewing 15 posts - 1 through 15 (of 22 total)

The topic ‘Mail problem in shop contact form’ is closed to new replies.