This topic contains 22 reply and 2 voices, and was last updated by Nayem 4 years, 10 months ago
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November 29, 2014 at 1:55 am 31359
Nayem Hi My site have some problems...i've re-install since begining and the problems continues... On sellers dashboard, the tab of products and tools (import/export) doesn't work.... it shows on my adm panel Dokan Error: Please activate your copy, i think import/export doesnt work becaus of it... i bought for all plugins.... so i have the serial, but it doesnt work....i bought import+export with a second email account...maybe this is making some things about import/export doesnt work i want too take off (Recent Posts,Recent Comments, Archives, Categories and Meta)... About translation, which file i have to change? i want to make brazilian portuguese my default language.... I want to put the search on the top right, how can i do that??? Please....i need some help to make all work on my site.... i'm a beginning user... and need support.... Thanks
November 29, 2014 at 11:39 am 31374
Nayem Nayem

Hello Victor,

Please follow the instruction below.

I think you have used your license twice in a row and that caused the activation problem.For you activation problem please contact with us by using this form- http://wedevs.com/contact/. After activation of the license key please update Dokan plugin to the latest version which is v1.3. Hope your all tabs will work fine.

You wanted to take off your widgets(Recent Posts,Recent Comments, Archives, Categories and Meta). From your admin panel please navigate to Appearance->Widgets and delete those widgets from the page.

To translate Dokan plugin in a right way, you can read this doc- http://docs.wedevs.com/translate-dokan-plugin/. Hope it will solve your problem.

Search widget will appears in General Side bar automatically. If you need to move it anywhere out of the sidebar then you have to make customization.

Please let me know if you have any more question or problem. I am here to help you.

Thank you 🙂

November 30, 2014 at 6:40 am 31403
Victor Victor

Thanks for the help…but they said that doesnt transfer plugin from my second account for my first account…i lost my money….

December 1, 2014 at 5:39 pm 31489
Victor Victor

after update i still continue with problems with my dashboard pages
what can i do?

December 1, 2014 at 6:56 pm 31493
Nayem Nayem

Hello Victor,

Can you please indicate the problem which is occurring with your dashboard?. It will help me to suggest you about the solution. If you can then provide a screenshot here.

Thank you 🙂

December 1, 2014 at 7:19 pm 31494
Victor Victor

none option of vendor dashboard works….

December 1, 2014 at 7:46 pm 31497
Victor Victor

i send my adm informations for: http://wedevs.com/provide-login-details/

you can see what is happening….

thanks

December 1, 2014 at 8:52 pm 31505
Victor Victor This reply has been marked as private.
December 2, 2014 at 10:24 am 31568
Nayem Nayem

Hello Victor,

You can check now. Everything working fine now. Please remember that your permalinks should be set as “Post name” and “Product”. I have changed permalinks settings and it is working fine.

Thank you 🙂

December 2, 2014 at 12:30 pm 31585
Victor Victor

Nayem… Could you fix import + export tool? How can I make it work? This is very important for add new sellers….

Thanks a lot

December 2, 2014 at 12:54 pm 31587
Nayem Nayem

Hello Victor,

I am testing this issue. Please allow me some time. I will be back to you after finishing my work.

Thank you 🙂

December 2, 2014 at 5:03 pm 31618
Victor Victor

ok Nayem…thanks for the help…. i’ll keep waiting for the fix of import tool….

December 3, 2014 at 1:21 am 31654
Victor Victor

Hi…. about the translation, i’ve made the translation in brazilian portuguese….there’s 2 files *.*po and *.*mo
what name i put for these files translate my site/adm ??

would be: dokan-plugin-pt_BR.po and dokan-plugin-pt_BR.mo or just pt_BR.mo and pt_BR.po ???

when you have news about import/export plugin please let me know…this is the key of my business…thanks

December 3, 2014 at 7:34 am 31670
Victor Victor

About translation, i’ve already translate.

“META” and “archives” still appear on my home page….what can i do to take off this?
and my search bar, on home page stay on the wrong place….the right place is on the top right….how can i change this?

thanks for the help

December 3, 2014 at 3:35 pm 31710
Nayem Nayem

Hello Victor,

Do you have complete backup of your site?. If yes then please provide your FTP details in a private reply.
We need your FTP access to reproduce Import/Export issue.

Thank you 🙂

December 3, 2014 at 6:11 pm 31719
Victor Victor This reply has been marked as private.
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