Home Forums Theme Support Dokan Missing product variant data in vendor email

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This topic contains 28 replies, has 5 voices, and was last updated by  Nayem 3 years, 11 months ago.

Viewing 14 posts - 16 through 29 (of 29 total)
  • Author
    Posts
  • #56435

    Nayem
    Moderator
    Post count: 6480

    Hello Jacky,

    Yes, you are right. We are working to find a solution for this. I hope in our next release we can provide solution for this.

    Thanks.

    #56456

    jacky wong
    Member
    Post count: 100

    Hi Neyem,

    Thank you for your reply. Going forward, could you please keep us updated? I understand it takes time to fix things, but meanwhile can your team provide a temporary solution to this before the updates?

    In addition, Can you tell me how Dokan/ Woocommerce generates order emails when the order involves more than 1 seller? Can you also let me know which files i should be looking at? So that i can ask my technician friend to help me. This information may also be useful for other users in this forum.

    Thanks

    Regards
    Jacky

    #56458

    Nayem
    Moderator
    Post count: 6480

    Hello Jacky,

    Sure! we will update all of you. Right now it is not possible to provide any hints because this notification is coming from WooCOmmerce and our developer will find solution. Though we are in vacation so it is complicated to tell anything about this because developers are also in vacation. Please keep patience for the update.

    Thanks.

    #56468

    jacky wong
    Member
    Post count: 100

    Hi,

    I look forward to your/ developer reply after 26th July. Hopefully, after that date we will have an answer and a solution to this.

    Thanks

    Regards
    Jacky

    #65038

    c.p.
    Member
    Post count: 10

    Hello,

    any news about this issue?

    Thanks!

    #65041

    Nayem
    Moderator
    Post count: 6480

    Hello,

    No, We did not implement this yet. But we will do it as soon as possible.

    Thanks.

    #65175

    kenneth
    Member
    Post count: 170

    Same problem here. I think this is a very critical issue as it makes the system useless for us who use variation. Pls put this at top priority for next update and let us know an estimate when is the next release. Thank you.

    #65275

    Nayem
    Moderator
    Post count: 6480

    Hello,

    We will fix it within tomorrow or after tomorrow.

    Thanks.

    #65363

    jacky wong
    Member
    Post count: 100

    Hi Nayem,

    Thanks for the heads up. Will the variants missing in seller dashboard order page also be fixed too? thanks

    #65374

    Nayem
    Moderator
    Post count: 6480

    Hello,

    Yes, first of all we will fix this too.

    Thanks.

    #65591

    jacky wong
    Member
    Post count: 100

    Hi

    Will you provide the solution or fixes by today like you mentioned earlier? Thanks

    #65596

    Nayem
    Moderator
    Post count: 6480

    Hello,

    We will release an update as early as possible.

    Thanks.

    #66778

    c.p.
    Member
    Post count: 10

    How much more time do you need for this fix?

    #66826

    Nayem
    Moderator
    Post count: 6480

    Please update to the latest version of Dokan plugin. We have fixed this issue already.

    Thanks.

Viewing 14 posts - 16 through 29 (of 29 total)

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