This topic contains 6 reply and 2 voices, and was last updated by towhid 4 years, 3 months ago
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May 15, 2015 at 6:12 pm 44104
towhid Hi there! After downloading the new plugin dokan stripe connect, I'm suddenly unable to access the my account page through the link on the top right of the home page! I get shown a broken link or SSL ERROR. Even changing this link to a different one, eg. User agreement, results in the same issue when clicking the 'login' button. Oddly enough, the 'My Account' page becomes fine once when it is replaced by the 'user agreement' page. I have tried reinstalling all plugins and refreshing the permalinks and taken out stripe connect but nothing seems to work! Gillian
May 15, 2015 at 6:26 pm 44106
Gil C Gil C

The same issue is also happening with the checkout page

May 16, 2015 at 10:53 am 44126
towhid towhid

Hello Gil,

Did you clear browser cache? If not please clear browser cache at first then try to open your site and login and see what happen.

Please let me know the result.

Thank you 🙂

May 23, 2015 at 2:00 pm 44939
Gil C Gil C

Dear Towhid,

I have tried to clear browser cache and site cache a few times and checked permalinks again to no avail. I have restored a version of the website to before the plugin installation and things are back to normal.

Please, please do check the plugin to make sure it is functioning fine. I understand it is only the first version, but I hope that my experience would encourage you to re-examine the plugin and make sure it is more stable for websites in the next version.

Kind regards
Gil

May 23, 2015 at 3:20 pm 44950
towhid towhid

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

May 23, 2015 at 10:23 pm 45000
Gil C Gil C

Hi Towhid,

I have restored the backup version, so any changes made by the plugin is now gone because I restored the version to pre-installation.

But thank you for your response, I am happy with the customer service you provide. And again, please do have a look at the stripe connect plugin at some point 🙂

Kind regards
Gillian

May 24, 2015 at 1:28 pm 45047
towhid towhid This reply has been marked as private.
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