Home Forums Theme Support Dokan New to DOKAN need answers!

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This topic contains 23 replies, has 5 voices, and was last updated by  Nayem 3 years, 10 months ago.

Viewing 15 posts - 1 through 15 (of 24 total)
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  • #53249

    Mubasher
    Member
    Post count: 97

    1- SUBSCRIPTION PLANS- the user will pick free trial plan and when expired he can pick trial plan again? this is a major flaw. Need to amend where a plan cannot be re-selected unless downgraded. But some plans have a check box which cannot be downgraded (free trial).

    2- T&C- when seller completes terms and conditions/ shipping policy/ returns policy on shop frontend page?? Where are they located upon completing this? Cannot view

    3- SHIIPING/ BILLING ADDRESS- When seller registers why do we have shipping/ billing addresses for seller? Only customers (buyers) need this not sellers right? As seller address is added in the store page. Please explain as confusing.

    #53250

    Wayne
    Member
    Post count: 22
    This reply has been marked as private.
    #53340

    towhid
    Participant
    Post count: 4505

    Hello Mubasher,

    1. You can use a free plan once a time but not repeatedly.

    2. You will see the Terms and Conditions in seller store page with a Tab.
    Also, you must see the Shipping policy/Returns policy in the product details page (Shipping Tab)

    3. Can you please send me a screenshot of the registration process of seller shipping/billing addresses field.

    Thanks

    #53383

    Mubasher
    Member
    Post count: 97

    1- i was told by your colleague it can be applied again. thats a relief i will test it out once it starts to work.
    2- i cannot see terms and conditions in the seller store even when enabling.
    3- i am sending the link to a screen shot of 6 screens-
    a- first 2 screens is about the shipping and billing addresses in the Seller panel when they already complete their address details when creating the store. only customers need shipping and billing addresses.
    b- the second 2 set of screenprints is subscription issue i have- i have enabled but seller cannot select a subscription plan.
    c- third set of screenprints is terms & conditions to show i have followed the instructions but still not showing on store front.

    http://i284.photobucket.com/albums/ll2/sh4h_786/screenshots1_zpscoh8s1pi.jpg

    I only bought this DOKAN a week ago and already noticing errors? is this how it will be? otherwise i will just apply for a full refund.

    #53415

    towhid
    Participant
    Post count: 4505

    Hello Mubasher,

    1. Can you please check this on your own.

    2. Please login as a seller and entered T&C then see in seller store page with a “Terms and Conditions” Tab.

    3. a. A seller can wish to buy a product from a different seller. So that while on registration billing and shipping address tie for a seller.

    b. I have checked this issue in my side but did not get any inconsistency. Can you please send me your site details then I can check it.

    3. Please login as a seller and entered T&C then see in seller store page with a “Terms and Conditions” Tab.

    Thanks

    #53445

    Mubasher
    Member
    Post count: 97
    This reply has been marked as private.
    #53456

    towhid
    Participant
    Post count: 4505

    Hello Mubasher,

    Your site showing some error. That's why I can not login to your site. Can you please check yourself.

    Thanks

    #53459

    Mubasher
    Member
    Post count: 97
    This reply has been marked as private.
    #53500

    Mubasher
    Member
    Post count: 97

    I had to re-install all Dokan plugins and theme and restart as kept giving me errors.

    Problems:

    1- Sign up widget is not showing when selecting sign up? What is issue here? It should be there like your demo and I've checked the widget is same as your demo. Should be ready as standard from installation.

    2- Subscription is activated and 3 plans created but not working- not showing in the seller dashboard? Once activated it cannot be selected by seller to purchase (no response)- you will need to create a seller account once you have added the sign up widget.

    3- Terms and conditions activated again cannot see in the seller shop when completed- you will have to test this from your seller account.

    Please check these.

    You have my logins in my previous message. I need this resolved rather than going back and forth in messages.

    #53537

    towhid
    Participant
    Post count: 4505

    Hello Mubasher,

    1. I have enabled the “anyone can register” options. So the registration function is not showing in the sign up page now.

    2. I can able to click the subscription plan you have created. Here is my screenshot:

    Subscription

    3. I can see Terms and Conditions from my store. Here is the screenshot:
    Terms and Conditions

    Thanks

    #53794

    Mubasher
    Member
    Post count: 97

    Thankyou I cannot click on the links you have added but I have checked.

    One other thing I notice is when viewing your demo in my iPhone smartphone it is responsive for shop page but in my website the shop page is not responsive- it is all squashed up when clicking on your vendor store you created.

    http://multishopz.com/store/towhidd/

    #53883

    Mubasher
    Member
    Post count: 97

    Any updates why this page only is not mobile friendly?? While other pages are mobile friendly.

    #53934

    towhid
    Participant
    Post count: 4505

    Hello Mubasher,

    Which mobile are you using? Can you please send me a screenshot.

    Thanks

    #53942

    Mubasher
    Member
    Post count: 97

    i am using the iphone 6plus and I have sent you an email to support with the screenshot. please check and let me know.

    #54013

    towhid
    Participant
    Post count: 4505

    Hello Mubasher,

    I did not get any email on our support email. Please send me the screenshot in this topic.

    Thanks

Viewing 15 posts - 1 through 15 (of 24 total)

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