Home Forums Theme Support Dokan No Map or Contact Form Showing

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This topic contains 15 replies, has 10 voices, and was last updated by  RevolvedMedia 4 years, 2 months ago.

Viewing 15 posts - 1 through 15 (of 16 total)
  • Author
    Posts
  • #27160

    JosephK
    Member
    Post count: 43

    Both the contact form and map are not showing on Store pages.

    #27161

    JosephK
    Member
    Post count: 43
    This reply has been marked as private.
    #27205

    Tareq Hasan
    Keymaster
    Post count: 2831

    If you are only using the plugin, we have now 3 widgets for that. We hard coded that in our dokan theme, but now they are separated as widgets. Just drop them in the sidebar and they will only be shown for store pages.

    #27317

    Tor B
    Member
    Post count: 100

    Where should the widgets be dropped? Which sidebar are you loading?

    #27327

    abelljefrry
    Member
    Post count: 23

    Tor B,

    Drop it into ‘Store' widget area. I just fix mine.

    #27330

    Tor B
    Member
    Post count: 100

    OK, thank you, I will make a “store” sidebar and give it a try.

    #27408

    Sk
    Moderator
    Post count: 371

    Hello Tor B,

    You don't need to make/create store sidebar. Dokan-plugin has a widget area “Store” put the widgets there.

    Thank you

    #29054

    andriesvw
    Member
    Post count: 2

    @Sk Shaikat

    I am using a Premium woocommerce theme with the Dokan 1.1 Plugin. I don't see a “Store” widget area in Appearance-widgets anywhere.

    Do I need to tell my theme somehow that there is a store sidebar available so that it appears under Appearance-widgets? If so, how?

    And if this is the case, you guys should really put it in your documention please. Your plugin is not compatible with any woocommerce theme as you've mentioned.

    Thanks!

    #29055

    JosephK
    Member
    Post count: 43

    @andriesvw,

    I recommend you dispute your WeDevs charges ASAP. This plugin does not work “out of the box” with any WooCommerce built theme. I found the primary problem is outdated <div> tags from before it was forked from a theme.

    Personally, I moved onto using Magento for my marketplace project. It's much more robust for this type of site.

    #29059

    Brenda
    Participant
    Post count: 170

    @josephk, glad to hear you got your money back and have moved on to something that's working better for you. I'm pretty invested in other WP projects so I'm not quite giving up yet.

    However– @Sk Shaikat please tell me where these widgets exist and how to activate? The Dokan plugin has its own little dashboard but no specifics there on widgets and menus.

    My own theme was ignoring the individual stores but I fixed that see ( http://wedevs.com/support/topic/dokan-plugin-issues/#post-29007 ) but there are a couple problems with the sidebar:

    1. It can toggle (show or not) and perhaps that's something in my theme setup. So, lets ignore that for now because I'll ask the theme vendor for support because maybe its something there (although I suspect it has to do with my (see link above) fix for getting the sidebar. By the way, guys, the theme I'm using is Virtue by Kadence and they've provided awesome customer support so far. They're very responsive.

    2. While I now have a sidebar, the widgets aren't called. The dokan plugin doesn't allow me to do anything with widgets. I don't know where you're getting that from. Please explain? Exactly. Step by step. No hand-waving around, please. Consider me a little dense or something, but since the documentation on Dokan is pretty sketchy, I need explicit instructions when I can't figure it out on my own.

    Thanks!

    here's a screenshot of what I have on the sidebar
    screenshot

    #29323

    Sekander Badsha
    Member
    Post count: 2067

    Hello andriesvw,

    Please provide your login details by using this form -http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Hello Brenda,

    Please check from dokan settings if you have enabled “Show Map on Store Page” and “Show Contact Form on Store Page” and go to widgets. Then you will be able see two widgets named “Dokan: Store contact form” and “Dokan: Store Location”. You just need to drop them in the store sidebar.

    If this does not work, you can provide your login details. I will make that work for you.

    Thank you ๐Ÿ™‚

    #29399

    Brenda
    Participant
    Post count: 170

    The contact form works and if you look at the screenshot I showed you above you can see it. Are you reading what I wrote?

    I can tell you that there was NOT originally a store sidebar created by Dokan and named store sidebar. I created one with my theme and dropped the widgets into it. No go, map doesn't work. Ignores the widget for location in terms of FUNCTION but leaves the header “store location” in the sidebar.

    Now think, Think? what is going on? Please resolve the bug on this map. Thanks!

    #29857

    Sekander Badsha
    Member
    Post count: 2067

    Hello Brenda,

    I have successfully reproduced the issue you mentioned above and reported to the developer team. I hoping that I can provide you a quick fix within tomorrow.

    Thank you for having patience. ๐Ÿ™‚

    #33056

    Brenda
    Participant
    Post count: 170

    This issue is still open. Store map still not able to be shown in the sidebar (as related above).

    #33601

    Obaid
    Member
    Post count: 11

    I have same problem i fix it every thing but still problem with store location at Seller Page

Viewing 15 posts - 1 through 15 (of 16 total)

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