Order are not updating in seller dashboard

This topic contains 35 reply and 2 voices, and was last updated by Nayem 8 years, 8 months ago
Viewing 15 Posts - 1 through 15 (of 35 total)
Author Posts
July 27, 2015 at 1:25 pm 60882
Nayem My order are not updating in seller dashboard but it was showing in admin panel.
July 27, 2015 at 4:23 pm 60941
Nayem Nayem

Hello,

Seller can see their order from his dashboard. Please provide a screenshot of order page of your seller account dashboard page.

Thanks.

July 27, 2015 at 5:50 pm 60953
Christian Christian

Yes, seller can see their orders.But new orders are not updating.
Here you can see the screenshot of orders.
http://postimg.org/image/5uyb0owzf/

July 27, 2015 at 5:53 pm 60954
Nayem Nayem

Hello Christian,

Please provide me your seller account which you have used for this screenshot.

Thanks.

July 27, 2015 at 6:04 pm 60955
Christian Christian This reply has been marked as private.
July 28, 2015 at 2:44 pm 61184
Christian Christian

I am waiting for your response regarding my order updating issue.

July 29, 2015 at 4:41 pm 64230
Nayem Nayem

Please update to the latest version of Dokan plugin which is v2.4.1.

Thanks.

July 30, 2015 at 1:27 pm 64350
Christian Christian

I updated Dokan version but my orders are not updating on seller dashboard.

July 30, 2015 at 3:58 pm 64383
Nayem Nayem

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

August 1, 2015 at 3:15 pm 64687
Nayem Nayem

I got your details. Please allow me some time to check. I will provide solution within 24 hours.

Thanks.

August 1, 2015 at 3:36 pm 64690
Nayem Nayem

You did not provide your Authentication user name and password.

August 2, 2015 at 3:25 pm 64829
Nayem Nayem

I am waiting for your answer.

August 3, 2015 at 2:58 pm 64983
Nayem Nayem

Did you customize the plugin? I saw some changes in menu of seller.

Thanks.

August 3, 2015 at 3:10 pm 64986
Christian Christian

No.
We are using our customize plugin in our site, because of that it was showing.

Thank you

August 3, 2015 at 3:22 pm 64989
Nayem Nayem

Hello Christian,

Then how I will test that there is a problem in our default plugin. I have tested in my local side but everything is working fine. Did you check for this problem in a fresh site?

August 3, 2015 at 3:43 pm 64996
Christian Christian

No, I didn’t check it on fresh site but I check it after deactivating all other plugin with updated the newer version of Dokan.
All the thing are well in admin panel. All the orders are showing in admin side.

Viewing 15 Posts - 1 through 15 (of 35 total)