Home Forums Theme Support Dokan Order are not updating in seller dashboard

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This topic contains 35 replies, has 2 voices, and was last updated by  Nayem 3 years, 8 months ago.

Viewing 15 posts - 1 through 15 (of 36 total)
  • Author
    Posts
  • #60882

    Christian
    Member
    Post count: 24

    My order are not updating in seller dashboard but it was showing in admin panel.

    #60941

    Nayem
    Moderator
    Post count: 6480

    Hello,

    Seller can see their order from his dashboard. Please provide a screenshot of order page of your seller account dashboard page.

    Thanks.

    #60953

    Christian
    Member
    Post count: 24

    Yes, seller can see their orders.But new orders are not updating.
    Here you can see the screenshot of orders.
    http://postimg.org/image/5uyb0owzf/

    #60954

    Nayem
    Moderator
    Post count: 6480

    Hello Christian,

    Please provide me your seller account which you have used for this screenshot.

    Thanks.

    #60955

    Christian
    Member
    Post count: 24
    This reply has been marked as private.
    #61184

    Christian
    Member
    Post count: 24

    I am waiting for your response regarding my order updating issue.

    #64230

    Nayem
    Moderator
    Post count: 6480

    Please update to the latest version of Dokan plugin which is v2.4.1.

    Thanks.

    #64350

    Christian
    Member
    Post count: 24

    I updated Dokan version but my orders are not updating on seller dashboard.

    #64383

    Nayem
    Moderator
    Post count: 6480

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #64687

    Nayem
    Moderator
    Post count: 6480

    I got your details. Please allow me some time to check. I will provide solution within 24 hours.

    Thanks.

    #64690

    Nayem
    Moderator
    Post count: 6480

    You did not provide your Authentication user name and password.

    #64829

    Nayem
    Moderator
    Post count: 6480

    I am waiting for your answer.

    #64983

    Nayem
    Moderator
    Post count: 6480

    Did you customize the plugin? I saw some changes in menu of seller.

    Thanks.

    #64986

    Christian
    Member
    Post count: 24

    No.
    We are using our customize plugin in our site, because of that it was showing.

    Thank you

    #64989

    Nayem
    Moderator
    Post count: 6480

    Hello Christian,

    Then how I will test that there is a problem in our default plugin. I have tested in my local side but everything is working fine. Did you check for this problem in a fresh site?

Viewing 15 posts - 1 through 15 (of 36 total)

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