Home Forums Plugin Support WP User Frontend Pro Orders don't appear on Transaction / member's profile page display issue

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This topic contains 10 replies, has 3 voices, and was last updated by  Nayem 3 years, 9 months ago.

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #69427

    Roger
    Member
    Post count: 22

    MY CONFIG : wp-user-frontend-pro v2.3.6 – WP 4.2.4
    my site : http://alliance-pour-la-sante.com/

    Hello,

    I have 3 remaining issues after having installed your plugin :

    issue #1 : no edition of member's profile page

    I need to edit in a specific page the “member profile” (to enable a registrated member to edit its own profile). This page is http://alliancej.cluster010.ovh.net/mon-profil-contributeur/
But the issue is : if I want to go to this member profile page, It cannot display as I’m automatically redirected to register page as if this member has to pay again !?
    If I changed my settings (see them in my last post), i.e. #3 registration form : redirect to subscription page, I can see my member's profile page BUT I brak my registration process (no subscription pack is available anymore) !
    So Please, what’s wrong with this and how could I have my profile page well displayed without affecting my registration process ?

    issue #2 : in WP backoffice / USERS menu, no WPUF Subscription appears in drop down menu !

    If I click on “assign a package”, there is no selection item in drop down menu !? why ?
    See issue2.jpg

    issue #3 : Orders don't appear on Transaction lists
    I placed an order (second test) yesterday August 26 using paypal. everything goes right (payment, notification email sending to member and member recognition through front-end) BUT this order didn't appear in TRANSACTION menu / Payments received list
    I placed a third order with check payment and NO order appeared as well in TRANSACTION menu / Pending orders list. Why ??
    See issue 3 transaction list.jpg
    Thank you for your prompt answer
    Regards
    Roger

    #69428

    Roger
    Member
    Post count: 22

    Sorry the member's profile page is : http://alliancej.cluster010.ovh.net/mon-profil-contributeur/

    : )
    Roger

    PS : How could I send my screenshots ?

    #69449

    Roger
    Member
    Post count: 22
    #69530

    towhid
    Participant
    Post count: 4505

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you 🙂

    #70084

    Roger
    Member
    Post count: 22

    Hello Towhid
    I sent you two days ago the requested login details and I didn't receive any comments from you since that.
    is it normal ? dis you received well my details ?
    thanks for advising
    rgds
    Roger

    #70176

    towhid
    Participant
    Post count: 4505

    Hello Roger,

    I am really sorry for my late reply.

    I have got your login details. I will try to provide you a solution within tomorrow.

    Thanks

    #70278

    towhid
    Participant
    Post count: 4505

    Hello Roger,

    Issue 1: After registration you must be login to the site then it will not ask for a user to new registration again.

    Issue 2: You will see only the regular package but not recurring package. When it is a recurring package then payment deduct automatically from a user account. That is way an admin has no option to assign a package for a user manually.

    Issue 3: Can you please set the currency as Dollar instead of Euro at the currency settings both in the WP User Frontend and Paypal. Now check what can be see now and let me know the result.

    After setting Dollar as currency and see everything is working as usually then I will request you to please contact with Paypal with a specific query. The query you can ask to them is – After setting my currency as euro the payment is not made or something you can add yourself what you have realized.

    Thanks

    #70412

    Roger
    Member
    Post count: 22

    Hello Towhid,
    thanks for your answer

    Issue 1: sorry but I may not have made myself clear. I'm ok with your answer but it's not the point I try to understand. What I need is to display a specific “member profile” page to enable a member (already registered) to edit its coordinates (name, avatar etc…) and be able to change them after its registration.
    I already created this page (http://alliancej.cluster010.ovh.net/mon-profil-contributeur/) that works fine BUT when I setup your plugin with “redirect to subscription page”, to enable the full registration process, I could not display anymore this profile page when I click on this url (http://alliancej.cluster010.ovh.net/mon-profil-contributeur/) !
    In other words, if I enable “redirect to subscription page” setting, the registration process works well but my profile page do not display, if I disable “redirect to subscription page”, my profile page appears well and of course, the registration process is disabled !
    My question is : how can I activate both i.e. my profile page working with a “redirect to subscription page” setting ?

    Issue 2: OK thanks

    Issue 3: OK I understand your strategy concerning currency, but my first test was in euro and it was successful (you could see one line in transaction menu “Payments Received”) !! That's the three following tests using Paypal as well a check payment which didn't increment the “Payments Received” list. 
So it seems to be more complicated and NOT only related to Paypal.
    Tell me if I'm wrong, but when I pay by check, I should have seen a transaction line appearing in” Pending Orders” list, don't you think ???
    I wait for your advise/expertise on issues 1 and 3 before doing anything
    Thank you in advance

    Roger

    #70414

    Roger
    Member
    Post count: 22

    here's my order (1 euro test) in transaction menu “Payments Received”
    [url=http://postimage.org/][img]http://s18.postimg.org/w5j66dbx5/WP_User_Frontend_Payments_Received.png[/img][/url]
    [url=http://postimage.org/index.php?lang=french]hebergeur d image[/url]
    TIA
    Roger

    #70415

    Roger
    Member
    Post count: 22
    #70513

    Nayem
    Moderator
    Post count: 6480

    Hello,

    Please update WP User Frontend Pro to the latest version which is v2.3.8. After updating the plugin hope everything will work fine for you.

Viewing 11 posts - 1 through 11 (of 11 total)

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