This topic contains 17 reply and 2 voices, and was last updated by Nayem 4 years, 5 months ago
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June 23, 2015 at 7:40 pm 52855
Nayem Hi there, I am using dokan plugin along with the Adaptive payments and subscription packs add-ons. When I try to purchase a subscription pack or a product from a seller, PayPal gives me the following message: "This transaction is invalid. Please return to the recipient's website and try again. " I have re-entered all of the needed fields when setting up this payment method( App Username, App Password, App Signature and API App ID) but I still get this message. I also followed this guide http://docs.wedevs.com/paypal-adaptive-payment-add-working/ but didn't get it working. I really need to resolve this issue ASAP as I have arranged for someone to market the site to Retro, Antique & Collectable shops and venues across Edinburgh & Glasgow, Manchester, London, Hastings & Brighton tomorrow. Thanks for the help in advance!
June 24, 2015 at 2:41 pm 52968
Nayem Nayem

Hello,

You have to make sure that your all seller configured their PayPal account correctly. If any seller did not insert their valid PayPal email then you will get this error.

Thanks.

June 24, 2015 at 5:15 pm 52995
Stephen Stephen

Hi Nayem,

I have made sure that the sellers have a valid paypal account. That is not the issue. I can give you admin access for you to check the issue.

June 25, 2015 at 4:07 pm 53159
Nayem Nayem

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

June 28, 2015 at 10:50 am 53426
Nayem Nayem

Hello,

I saw that your payment method was not selected from the checkout option. I have enabled that. Can you please check now?

June 28, 2015 at 12:25 pm 53435
Stephen Stephen

Hi again,

The payment method was enabled before, hence the paypal error. I still get the error when I am redirected to paypal. You can also try checking out with any details just to get to the paypal page

June 29, 2015 at 10:53 pm 53629
Stephen Stephen

Hello,

It’s already been a week, is there any progress with the issue?

You told me that PayPal Adaptive was not enabled, but it was. This is how I get the PayPal error. Can you please do a test order and see for yourself.

Regards,
Stephen

June 30, 2015 at 11:55 am 53689
Nayem Nayem

Hello Stephen,

Can I test with sandbox mode? I want to see if it works with my sandbox details. Please let me know if you have no problem for this.

Thanks.

June 30, 2015 at 1:29 pm 53712
Stephen Stephen

Yes, go ahead.

June 30, 2015 at 1:59 pm 53717
Nayem Nayem

Hello,

Did you customize anything in Dokan plugin?. I can not find seller or customer user role. Please let me know.

June 30, 2015 at 2:03 pm 53719
Stephen Stephen

Yes, I have done some customization on the front end part where you add a product. This is mainly to integrate the Woocommerce Simple Actions plugin. The role customer was renamed to venue profile, and the role seller was renamed to regular profile.

I have tested with PayPal sandbox before adding the adaptive payments plugin, and the checkout worked. I have not done any customization on the adaptive plugin.

June 30, 2015 at 2:37 pm 53728
Nayem Nayem

Hello,

I have checked with my sandbox account. It is working fine. I can proceed to checkout without any error- http://i.imgur.com/2rOarFi.png. Please check your live credential, your business email.

Thanks.

June 30, 2015 at 2:47 pm 53735
Stephen Stephen

Hi Nayeem,

I have copy-pasted the credentials from PayPal and made sure that I didn’t miss out any characters or added any spaces, so you they are 100% correct.

June 30, 2015 at 2:57 pm 53739
Nayem Nayem This reply has been marked as private.
June 30, 2015 at 3:01 pm 53743
Stephen Stephen

What do you mean by there is something wrong? Is PayPal not accepting the credentials, is it blocking the IP, is the plugin not sending all required PayPal details?

June 30, 2015 at 4:21 pm 53772
Nayem Nayem This reply has been marked as private.
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