Home Forums Theme Support Dokan PayPal Adaptive Payments Not Working

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This topic contains 24 replies, has 5 voices, and was last updated by  Nurul 4 years, 5 months ago.

Viewing 15 posts - 1 through 15 (of 25 total)
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  • #31860

    Kim
    Member
    Post count: 30

    Hi,

    I have installed and configured PayPal Adaptive Payments but every time I do a test order it says:

    “This transaction is invalid. Please return to the recipient's website and try again.”

    I have Parallel Payments setup. My App was approved automatically. Status: Approved Automatically

    I have triple checked the App Username, App Password, App Signature, and the API APP ID.

    All of these are filled out correctly.

    We have a Verified Business PayPal Account.

    We have multiple sellers setup. (besides just the admin)

    So I'm baffled by what could be causing the problem.

    Any thoughts?

    We're excited to get our site up and rolling πŸ™‚

    #31870

    Kim
    Member
    Post count: 30

    Forgot to mention… My site is http://teachervibe.com/

    #31877

    Kim
    Member
    Post count: 30
    This reply has been marked as private.
    #31878

    Kim
    Member
    Post count: 30

    Huh… This is really strange.

    I just tried one more test purchase before going to bed and PayPal Adaptive
    seems to be working now.

    Any thoughts on what happened?

    #31879

    Kim
    Member
    Post count: 30

    Hmmmmm. Looks like I spoke too soon πŸ™‚

    Something still isn't right.

    I have it setup to pay sellers 100%.

    However… what happened was I accidentally put two of the same item in the ‘Cart'.

    This is when the PayPal Adaptive finally went through without the error.

    However… it split the payment between myself and the seller.

    So something is still not right. It's setup to give the seller 100%.

    So not sure what I'm doing wrong.

    – Kim

    #31880

    Mike
    Member
    Post count: 56

    Kim,

    The sellers test account must use a registered PayPal sandbox email.

    Are you shipping physical items or just selling lesson plans?

    #31899

    Kim
    Member
    Post count: 30

    Hi Mike,

    We're testing it live so we're not using the sandbox details.

    The products are all digital.

    #31900

    Kim
    Member
    Post count: 30

    None of our orders are working now through PayPal Adaptive Payments.

    PayPal always goes to an error page:

    “This transaction is invalid. Please return to the recipient’s website and try again.”

    #31901

    Nayem
    Moderator
    Post count: 6480

    Hello Kim,

    Please read this documentaion about Paypal adaptive payment- http://docs.wedevs.com/paypal-adaptive-payment-add-working/. Hope it will help you. If not, then please let me know. I am here to help you.

    Thank you πŸ™‚

    #31902

    Kim
    Member
    Post count: 30

    Hi Nayem,

    I have read through all of the documentation multiple times. I've also scoured the forums trying to find a solution for days.

    I've given my login details in a ‘private post' above so please feel free to login and take a look.

    I've double-checked ALL of the settings, documentation, etc… but something still isn't right.

    Please help!

    #31907

    Kim
    Member
    Post count: 30

    Quick update…

    Paypal Adaptive works when I have it setup as an 80/20 split.

    But I want to give sellers 100%.

    #31909

    Kim
    Member
    Post count: 30

    I FINALLY found the solution πŸ™‚

    The plugin that is in the download area is not the latest version.

    I found one that was updated about a week ago here:

    http://wedevs.com/support/topic/dokan-adaptive-payments-parallel-big-problem/#post-31074

    Sekander Badsha provided an updated version there that fixes this problem.

    So hopefully this version will soon be loaded into the main customer download area.

    That way no one has to go through the 24-hours of digging and testing that I did πŸ™‚

    Cheers,

    Kim

    #31916

    Kim
    Member
    Post count: 30

    Ok… so PayPal Adaptive Payments are now working. (Solution posted above.)

    But there's one other problem.

    The PayPal checkout page for Adaptive Payments doesn't give any information on
    the items being purchased. It only shows the PayPal Account names.

    Here's an example:

    Can this be fixed??

    Because if I were a buyer I would be confused by the one on the right.

    It looks like there are other PayPal Parallel Payment Plugins that have more details on the PayPal Checkout Page. Ex. http://addons-modules.com/store/en/multiple-sellervendor/72-agile-prestashop-paypal-parallel-payment-module.html

    #31917

    Kim
    Member
    Post count: 30

    Also… I'm still sometimes getting a PayPal error because of the “sub-orders” that Dokan creates.

    In my Woocommerce logs the error shows that there are too many receivers. When there are actually only 2 or 3 receivers. But because of the ‘sub-orders' – it's counting it as more.

    We really need a few fixes here for this to be a usable plugin.

    I LOVE what you guys are doing. But need a little help here.

    #31924

    Sekander Badsha
    Member
    Post count: 2067

    Hello Kim,

    The first issue you mentioned about product name vs seller name: this is a quite complex. Because there is option for either way. Either we can send the product data, but the receiver has to be one, or we have to send the seller names and the receiver can be more than 2.
    So this can not be fixed right now.

    The second issue you mentioned about sub orders: there should be n+1 numbers order. Like if you are buying 3 different product from 3 different seller, then there should be total 4 orders. If you get more than that on your log please let me know.

    Thank you for time πŸ™‚

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