This topic contains 19 reply and 5 voices, and was last updated by Paul 5 years, 6 months ago
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April 8, 2014 at 5:18 pm 18271
Paul Hi, We're testing PayPal payments in Sandbox mode, after making a purchase of 1€, the account set in PayPal WooCommerce settings receives 1€ (minus taxes) & the customer account has 1€ taken from it. I then went into the seller account in front-end Dashboard, then Withdraw, and took out 0.75€ of 0.85€ (seller is getting 85% - those 0.85€ of the initial 1€). As main admin I approved the withdraw in back-end, but the sellers PayPal account never gets that money. Do I do that payment manually from our PayPal to his? Or should it be automatic on approval of withdrawal? EDIT We actually want the sellers percent of the payments to go straight to the seller after the customer has paid, I read about a 'Parallel or Chained' setting in another thread on here, but can't find that setting anywhere? Thanks, Brad
April 8, 2014 at 5:36 pm 18275
Tareq Hasan Tareq Hasan

Which method are you using? Chained or Parallel?

In either way, you don’t need to do any manual withdraw. You don’t need to send a withdraw request and approve it. When the customer is paying through PayPal, PayPal will handle it automatically and send it to both parties.

If you are using parallel payment, you will see every recipients name while paying in PayPal.

April 8, 2014 at 5:38 pm 18276
Paul Paul

Hi Tareq,

Seems I was editing my original post just as you replied. Where do I set the payment method?

Thanks!

April 8, 2014 at 5:59 pm 18281
Tareq Hasan Tareq Hasan

In WooCommerce settings
woo payment

April 8, 2014 at 6:44 pm 18287
Paul Paul

Aha, I’d missed that setting, oops! I was using the main PayPal option.

Got it working now I think, ‘chained’ is the correct option for payments to automatically be split, right?

Thanks!

April 9, 2014 at 2:09 am 18303
Tareq Hasan Tareq Hasan

Chained and parallel both splits the payments, but they works differently.

April 9, 2014 at 1:01 pm 18347
Paul Paul

Hey Tareq, Could you elaborate the differences between such payment methods?

Thanks!

April 9, 2014 at 1:04 pm 18350
Nizam Uddin Nizam Uddin

Hello Paul
Please check this http://wedevs.com/18319/paypal-adaptive-payments-add-dokan/

April 9, 2014 at 1:07 pm 18351
Paul Paul

Great post, well explained, thanks!

April 9, 2014 at 1:16 pm 18352
Thomas Thomas

Sorry to completely hijack this support thread but on a similar note to all of the above – Whilst using the paypal adaptive payments add-on – is it possible to disable and remove the manual withdraw feature? Or a least, stop the payments paid by adaptive payments from contributing to that sellers withdrawel balance.

Please let me know if you want me to open this request a seperate support request!

Thanks

April 9, 2014 at 1:19 pm 18353
Paul Paul

Ah yes, I totally second Thomas’ question. The ability to disable the “Withdraw” menu item from the topbar & the front-end dashboard is a necessity.

Is there a manual way to do this in the meantime?

April 9, 2014 at 1:21 pm 18354
Nizam Uddin Nizam Uddin

Hello Thomas
If you enable Paypal Adaptive Payment addon, witdraw option will automatically disable 🙂
For more about Paypal Adaptive Payment addon you can read this http://wedevs.com/18319/paypal-adaptive-payments-add-dokan/
If you have any other questions don’t hesitate to ask us . Thank you

April 9, 2014 at 1:27 pm 18356
Paul Paul

I have the plug-in installed & working, yet still see the “Withdraw” item in both menus?

Thanks,

Brad

April 9, 2014 at 4:14 pm 18363
Nizam Uddin Nizam Uddin

Hello Brad
We just fixed the problem. We will release update very soon. 🙂 thank you..

April 9, 2014 at 6:14 pm 18378
Paul Paul

Ok Nizam, will look out for it. Cheers!

April 9, 2014 at 10:49 pm 18403
Tareq Hasan Tareq Hasan

I’ve just pushed an update. Please download it again from your account dashboard here.

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