Paypal payment successful – No credits
sociallyfamous
10 years, 7 months ago| Author | Posts |
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August 27, 2013 at 3:24 pm 7522 | |
| sociallyfamous | Hello, I am in the process of putting together a payment system with Paypal. I have created a subscription package that costs usd 1 for unlimited amount of time. When I test it, I login as a new user who has just registered an account, and buy the package via Paypal. All smooth sailing until here. When I get redirected back to my site, I have 0 credits to post and I still get the message that I need to buy a pack... Paypal did however process the payment. Is there something I am overlooking that you have experience with? Thanks in advance. Feraz |
August 28, 2013 at 7:58 am 7549 | |
Mahi
| Hello Feraz, It shouldn’t be happen . Can you see any transaction log under User Frontend -> Transaction ? |
August 28, 2013 at 10:40 am 7551 | |
sociallyfamous
| Yes I had made two test and I see 2 transaction logs. |
August 28, 2013 at 10:54 am 7552 | |
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Mahi
| Is it possible to provide us login details to investigate it further? Set reply as private. |
August 28, 2013 at 11:00 am 7553 | |
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sociallyfamous
| Yes its possible. How, can i sent them to you in private? |
August 28, 2013 at 11:06 am 7554 | |
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Mahi
| When you reply here just mark – Set as private reply Alternatively, you can email to – support at wedevs dot com |
August 28, 2013 at 11:10 am 7555 | |
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sociallyfamous
| This reply has been marked as private. |
August 28, 2013 at 11:41 am 7556 | |
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Mahi
| Hello, I just test it and all seems working fine. I created few pages please check accordingly. Also, when you create page for Paypal Success DONOT put anything on that page. |
August 28, 2013 at 11:58 am 7557 | |
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sociallyfamous
| Let me try this again… have you been able to see/use one credit that I paid for? The subscription widget told me 0, validity and 0 credits… I will try it again. And I have used real paypal for testing… + I am using only 1 credit per pack vs you used unlimited.. lets see. Thanks. I will get back to you soon. |
August 28, 2013 at 12:12 pm 7560 | |
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sociallyfamous
| This reply has been marked as private. |
August 28, 2013 at 12:24 pm 7562 | |
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sociallyfamous
| I have now made another two payments. And I still have 0 credits. The success page contains a blank page now. One payment went to your account, so you see that its real… can you pls have another look and try it with my settings… 1 credit for unlimited time per package |
August 28, 2013 at 12:28 pm 7563 | |
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sociallyfamous
| Is it anyhow possible that the settings on my paypal account affect this issue.. not really right? so it can only be an issue with the real paypal payment or with the size of the package of 1. |
August 28, 2013 at 12:59 pm 7564 | |
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Mahi
| I had to put my paypal for testing purpose. I am going to check again now. hold on. |
August 28, 2013 at 1:06 pm 7565 | |
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Mahi
| I just tested and worked perfect! Ok let me try with your paypal. |
August 28, 2013 at 1:08 pm 7566 | |
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sociallyfamous
| This reply has been marked as private. |
August 28, 2013 at 1:12 pm 7568 | |
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Mahi
| I test real transaction with your paypal… and yes you are right! Let me try with my paypal . its strange ! |
