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This topic is: not resolved

This topic contains 30 replies, has 5 voices, and was last updated by  Sekander Badsha 4 years, 7 months ago.

Viewing 15 posts - 1 through 15 (of 31 total)
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  • #31354

    Wayne
    Member
    Post count: 22

    Hello,

    I have bought the pmp add-ons, i have follow all instruction. but when some user take a membership at pmp. the user can't access the form, the form say “You must purchase a pack before posting”. i have add 10 post count at pmp memberhip level. please help me ASAP

    thank's

    #31383

    Nayem
    Moderator
    Post count: 6480

    Hello Wayne,

    I checked your issue but failed to reproduce. So, i have to discuss with our developer team but they are in weekend. Our developer team will be available from Monday. If you can then please notify me on Monday then i will discuss about this with our developer team. Please keep patience.

    Thank you for understanding. ๐Ÿ™‚

    #31563

    Wayne
    Member
    Post count: 22

    Hello, this is monday, can you help me today?

    thanks

    #31581

    Nayem
    Moderator
    Post count: 6480

    Hello Wayne,

    I have already forwarded this topic to our developer team. I will be back to you with the right solution. Please keep patience.

    Thank you ๐Ÿ™‚

    #31582

    Wayne
    Member
    Post count: 22

    Hi, I was wondering if you had an opportunity to get a response back?

    Thanks,
    Wayne

    #31593

    Wayne
    Member
    Post count: 22

    Hi again – We are trying to get this resolved as soon as possible so that we can fix our website. Can you please give me an update on the progress? Thank you

    #31624

    Sekander Badsha
    Member
    Post count: 2067

    Hello Wayne,

    We understand your urgency. The developer team is already working on this. Till now we have not found any bug or possible case why it is not working on your end. We will try our best to test it out in every possible waym find the bug and solve within tomorrow.

    Meanwhile you can check this doc to see if you have missed something http://docs.wedevs.com/paid-memberships-pro/

    Cheers ๐Ÿ™‚

    #31643

    Brad
    Member
    Post count: 3

    Hi Sekander,

    I'm also experiencing the exact same issue (posted in the thread: http://wedevs.com/support/topic/wp-user-frontend-pro-and-paid-membership-pro-subscriptions/). I followed the directions, and even cleared my db and started over (now it's saying I don't have a valid key). Even after reinstalling everything I'm getting the same error that the user must subscribe.

    Do you have a solution for this as my site is very time sensitive and it's very frustrating it doesn't work.

    Thank you!

    #31713

    Sekander Badsha
    Member
    Post count: 2067

    Hello Brad,

    You might have missed to mention the expiration date of your level. Please see this doc http://docs.wedevs.com/post-form-shows-please-purchase-pack/

    #31723

    Brad
    Member
    Post count: 3

    Hi Sekander,

    I've updated that, and it still doesn't work. Continues to say “You must purchase a pack before posting”. What other settings on BOTH plugins must be set for them to communicate?

    Please advise ASAP as I have spent several days on your plugins that do not work.

    #31756

    Wayne
    Member
    Post count: 22

    Hi,

    It's been about 5 days since we asked for some assistance with this issue. Is there any resolution? Is it possible that your plugin is not compatible with WP 4.x?

    #31786

    Sekander Badsha
    Member
    Post count: 2067

    Hello Wayne,

    Please check if you have installed and activated the following plugins:

    1. WP User Frontend Pro
    2. Paid Memberships Pro
    3. WP User Frontend PRO – PMPRO Integration (Add-On)

    Then follow this doc to see if you have missed something http://docs.wedevs.com/install-and-configure-pmpro-add-on-for-wpuf/

    There is nothing complicated and no way to not work if you configured them right. If you still get the issue despite having each and every settings according to the doc, please check for plugin conflicts.

    #31861

    Brad
    Member
    Post count: 3

    Hey Wayne,

    It's obvious we won't receive help for their faulty plugin. I've had another developer investigate and he's positive it's an issue with their PMP Integration plugin. It doesn't appear to be communicating properly with the version of PMP.

    Regardless of their lack of help, here's a solution I found:

    1. Call your Credit Card/Paypal and protest the payment because they sold you a plugin that didn't preform as said, which falls under the “scam” category. This way you get some of your money back for the investment

    2. Download/install WooCommerce and purchase/download/install WooCommerce Subscriptions which will handle the payment portals, and recurring payment variables.

    3. Keep User Frontend which will allow people to post, however download Bainternet Post Creation Limits plugin (free), and wrap your WPUF form in the IN_LIMIT shotcode: [IN_LIMIT] [wpuf_form id=”65″] [/IN_LIMIT]

    **With this FREE post limiting plugin you can limit posts based off their WP Role (and the WooCommerce Subscription module will allow you to assign the WP Role based off their subscription package).**

    4. You'll also need Groups (free plugin) and Groups WooCommerce to help manage the WP Roles and the assigned groups of each customer, also will allow you to limit page access based on the group if that's needed for your function.

    It's a few hundred dollars more than what we originally thought, but it's still much cheaper than hiring a developer to fixed the WeDevs botched code.

    Please use coupon code “moz201401” at woothemes.com to save 20% off your order. Good luck and let me know if I can help you!

    #31884

    Wayne
    Member
    Post count: 22

    So, just about a week since we've made a request for some information. Do you think this is good customer service?

    #31891

    Nayem
    Moderator
    Post count: 6480

    Hello Wayne,

    Please provide your login details by using this form- http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

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