This topic contains 20 reply and 4 voices, and was last updated by Francois xavier 5 years, 8 months ago
Viewing 15 Posts - 1 through 15 (of 20 total)
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October 16, 2014 at 7:37 pm 28537
Francois xavier hello, I just purchased and install the Dokan plugin. When I go to the dashboard page, I am unable to click on products, orders, coupons, .... as soon as I click the button, I return to the dashboard.
October 17, 2014 at 5:22 pm 28575

i had the same problem, i saw already the support reply to this problem.

i remember that i change in WordPress permalink and it’s work.

in the firt part of permalink panel, choose button in the one before last button !

October 18, 2014 at 11:12 am 28602
Nayem Nayem

Dear Francois,
Please go to wp-admin -> Settings -> Permalinks and set your permalinks to “post-name” and “Product” and save.
Your problem will be solved. In case you get confused or need more detailed information, let me know.

Thank you 🙂

October 18, 2014 at 3:00 pm 28614
Francois xavier Francois xavier

Thank you. It works.

Now when a user (seller) wants to add a product, it is not possible to select the category. There is nothing about class. Any idea?

Thank you.

October 19, 2014 at 4:42 am 28645
Francois xavier Francois xavier

Here is the problem in video :

Any idea ?


October 19, 2014 at 11:10 am 28651
Nayem Nayem

Hello Francois,
I am sorry. I did not get your problem, Can you please explain more in detail about your problem?

October 20, 2014 at 4:40 pm 28732
Francois xavier Francois xavier

Can see the video?

When I want to add a new product, I click add product. On the page I can add a photo, product name, price, description and details.

But the drop down menu with categories only appears when the page loads and then disappears. So I do not see the drop down menu so I can not choose the category and therefore not add a product.

You can see the problems on the video.

Thank you for your reply.

October 20, 2014 at 5:15 pm 28736
Nayem Nayem

Hello Francois,
Please check for plugin conflict. You can deactivate all other plugins except Dokan and WooCommerce and check and let me know.

Thank you 🙂

October 20, 2014 at 5:54 pm 28741
Francois xavier Francois xavier

I already tried by disabling all plugins. Nothing changes.

I work with the theme cb-modello, when I activate the theme Dokan it works.

When I want to edit an article I also see the drop down menu.

Want access codes to check?

October 22, 2014 at 7:05 pm 28873
Sekander Badsha Sekander Badsha

Yes, please provide your login details by using this form - I will have a look what is going wrong.

Thank you 🙂

October 29, 2014 at 4:55 pm 29361
Francois xavier Francois xavier


Avez-vous pu regarder ? Le probléme est toujours présent.

Cela devient urgent.

November 3, 2014 at 4:51 pm 29647
Sekander Badsha Sekander Badsha

Hi Francois,

I did not received any login details containing the link of this thread. Please provide your login details using the same form and do not forget to mention the link of this page.

Otherwise I will not be able to understand what is your problem.

Thank you for having patience. 🙂

November 8, 2014 at 9:49 pm 30015
Sekander Badsha Sekander Badsha

Hi Francois,

I have inspected your site and found that your themes JavaScript is overriding the CSS of Dokan plugin. The javascript is making the category dropdown’s display to be hidden.

I can fix that for you if you can provide me your FTP details. Because I need to edit couple of files to get that work.

Thank you 🙂

November 9, 2014 at 12:50 am 30021
Francois xavier Francois xavier This reply has been marked as private.
November 9, 2014 at 12:53 am 30022
Francois xavier Francois xavier

I also have another concern when new sellers want to register, they do not know to enter their phone numbers.

November 9, 2014 at 1:01 am 30024
Francois xavier Francois xavier

Do you have information?

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