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This topic contains 20 replies, has 4 voices, and was last updated by  Francois xavier 4 years, 3 months ago.

Viewing 15 posts - 1 through 15 (of 21 total)
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  • #28537

    Francois xavier
    Member
    Post count: 12

    hello,

    I just purchased and install the Dokan plugin.

    When I go to the dashboard page, I am unable to click on products, orders, coupons, …. as soon as I click the button, I return to the dashboard.

    #28575

    ALPRIME ALPRIME
    Member
    Post count: 51

    Hello
    i had the same problem, i saw already the support reply to this problem.

    i remember that i change in WordPress permalink and it's work.

    in the firt part of permalink panel, choose button in the one before last button !

    #28602

    Nayem
    Moderator
    Post count: 6480

    Dear Francois,
    Please go to wp-admin -> Settings -> Permalinks and set your permalinks to “post-name” and “Product” and save.
    Your problem will be solved. In case you get confused or need more detailed information, let me know.

    Thank you 🙂

    #28614

    Francois xavier
    Member
    Post count: 12

    Thank you. It works.

    Now when a user (seller) wants to add a product, it is not possible to select the category. There is nothing about class. Any idea?

    Thank you.

    #28645

    Francois xavier
    Member
    Post count: 12

    Here is the problem in video : http://www.suitmeso.com/video/sms.mov

    Any idea ?

    Thank's

    #28651

    Nayem
    Moderator
    Post count: 6480

    Hello Francois,
    I am sorry. I did not get your problem, Can you please explain more in detail about your problem?

    #28732

    Francois xavier
    Member
    Post count: 12

    Can see the video?

    When I want to add a new product, I click add product. On the page I can add a photo, product name, price, description and details.

    But the drop down menu with categories only appears when the page loads and then disappears. So I do not see the drop down menu so I can not choose the category and therefore not add a product.

    You can see the problems on the video. http://www.suitmeso.com/video/sms.mov

    Thank you for your reply.

    #28736

    Nayem
    Moderator
    Post count: 6480

    Hello Francois,
    Please check for plugin conflict. You can deactivate all other plugins except Dokan and WooCommerce and check and let me know.

    Thank you 🙂

    #28741

    Francois xavier
    Member
    Post count: 12

    I already tried by disabling all plugins. Nothing changes.

    I work with the theme cb-modello, when I activate the theme Dokan it works.

    When I want to edit an article I also see the drop down menu.

    Want access codes to check?

    #28873

    Sekander Badsha
    Member
    Post count: 2067

    Yes, please provide your login details by using this form -http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you 🙂

    #29361

    Francois xavier
    Member
    Post count: 12

    Hello,

    Avez-vous pu regarder ? Le probléme est toujours présent.

    Cela devient urgent.

    #29647

    Sekander Badsha
    Member
    Post count: 2067

    Hi Francois,

    I did not received any login details containing the link of this thread. Please provide your login details using the same form and do not forget to mention the link of this page.

    Otherwise I will not be able to understand what is your problem.

    Thank you for having patience. 🙂

    #30015

    Sekander Badsha
    Member
    Post count: 2067

    Hi Francois,

    I have inspected your site and found that your themes JavaScript is overriding the CSS of Dokan plugin. The javascript is making the category dropdown's display to be hidden.

    I can fix that for you if you can provide me your FTP details. Because I need to edit couple of files to get that work.

    Thank you 🙂

    #30021

    Francois xavier
    Member
    Post count: 12
    This reply has been marked as private.
    #30022

    Francois xavier
    Member
    Post count: 12

    I also have another concern when new sellers want to register, they do not know to enter their phone numbers.

Viewing 15 posts - 1 through 15 (of 21 total)

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