Home Forums Theme Support Dokan Problems with the shipping costs

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This topic contains 32 replies, has 3 voices, and was last updated by  Nayem 3 years, 8 months ago.

Viewing 15 posts - 1 through 15 (of 33 total)
  • Author
    Posts
  • #56718

    Giovanni Arena
    Member
    Post count: 26

    On my site http://www.fareshopping.eu not work the shipping costs? can you help me?
    My client has configured the shipping but when I insert the products in the cart is not done the calculation.

    Why?

    #56748

    Nayem
    Moderator
    Post count: 6480

    Hello,

    Please select Dokan shipping method from WooCommerce->settings->Shipping->Shipping method.

    Thanks.

    #56758

    Giovanni Arena
    Member
    Post count: 26

    It has already enabled in fact I ask me why not work?

    Can you help me?

    #56837

    Giovanni Arena
    Member
    Post count: 26

    There is nobody who can help me solve this problem?

    #58483

    Nayem
    Moderator
    Post count: 6480

    Hello,

    I am really sorry for being late. We were in vacation.

    Can you please attach a screenshot of your backend settings? I want to see the settings of Shipping method.

    Thanks.

    #64138

    Giovanni Arena
    Member
    Post count: 26

    I resolved thanks. I have an other problem. When I insert a shop address appear the word Array.

    I insert a link to store in the word Array.

    #64158

    Nayem
    Moderator
    Post count: 6480

    Hello,

    Can you please tell me which version are you using now?

    #64164

    Nayem
    Moderator
    Post count: 6480

    Please update the plugin to v2.4.1.

    Thanks.

    #64240

    Giovanni Arena
    Member
    Post count: 26

    I have updated to version 2.4.1, but the problem of address there is also.

    Also the shipping costs work correctly if I do the login. it's normal?

    #64275

    Nayem
    Moderator
    Post count: 6480

    Hello,

    In the address field you have to put a state name. Without put any state you will not be able to update your settings.

    Shipping cost will calculate correctly with or without login when you will set the cost correctly from seller account.

    #64284

    Giovanni Arena
    Member
    Post count: 26

    Hi Nayrm,

    I assure you that these settings you tell me are there. I can provide a private message credentials of a seller so you tell me where I'm wrong? Thank You

    #64433

    Nayem
    Moderator
    Post count: 6480

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #64496

    Giovanni Arena
    Member
    Post count: 26

    Thank you for your help Nayem. I have sent user and password of seller.

    #64689

    Nayem
    Moderator
    Post count: 6480

    I am getting this error- This webpage is not available when trying to visit your site.

    Thanks.

    #64759

    Giovanni Arena
    Member
    Post count: 26

    Sorry but I had problems with my server. Now the web site is available. Can you help me?

Viewing 15 posts - 1 through 15 (of 33 total)

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