Home Forums Theme Support Dokan Product variations error

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This topic contains 28 replies, has 2 voices, and was last updated by  Nayem 3 years, 10 months ago.

Viewing 15 posts - 1 through 15 (of 29 total)
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  • #67726

    NDR INVESTMENTS
    Member
    Post count: 43

    Hi

    Inorder to add variations to the product, I created attributes. I then changed the product to a variable product. When I try to add details to the product variations tab – I get a grey area over all the information (as in the picture attached) that doesn't allow me to make any changes. When I click on that grey area, I am taken to the page to upload an image.

    I uploaded the image but that grey area doesn't disappear. If I click that grey area again, then the product image is removed. Please can you help fix this. I can't add any details to the product variations.

    variations error

    #67741

    Nayem
    Moderator
    Post count: 6480

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #67766

    NDR INVESTMENTS
    Member
    Post count: 43

    Hi

    I've provided the login details. Please let me know if you need the frontend details for the seller, so that you can see the issue. I think it might be that the image functionality is covering that whole area.

    #67770

    Nayem
    Moderator
    Post count: 6480

    Please check your site now.

    Thanks.

    #67772

    NDR INVESTMENTS
    Member
    Post count: 43

    Oh, that was fast, what did you do? Thanks ๐Ÿ™‚ it works now.

    #67773

    Nayem
    Moderator
    Post count: 6480

    Nothing special. Check your child theme style.css file. I have added .overlay{height:0% !important;}.

    Thanks.

    #67774

    NDR INVESTMENTS
    Member
    Post count: 43

    Ok thankyou.

    Once more thing: IF you visit this page: https://www.keepcalmandbuybritish.com/product/mayfair-green/

    I've added the size attributes and details in the backend, but in the Size option section, I can only see “Choose your option”. The attributes aren't showing up? ๐Ÿ™

    #67781

    Nayem
    Moderator
    Post count: 6480

    Hello,

    You did not link up your variations. I have found a plugin conflict in your site. There is a plugin YITH magnifier zoom is creating a problem when I was trying to link variation. I have deactivated and its working fine now.

    You can read this doc- http://docs.wedevs.com/add-variable-product/.

    Thanks.

    #67849

    NDR INVESTMENTS
    Member
    Post count: 43

    Hi

    I'm very confused with the “link variation” functionality.

    If I add variations without “linking variations”, then I can not see those variations on the product pagefront.

    If I “link variations”, then I get so many repeated variations of the same size, which is very confusing eg If I add a “Size 3” and “Size 4” in attributes, when I link variations, I get two variations of each of those sizes ie two variations of “Size 3” and 2 variations of “Size 4”.

    In total, there are 4 variations for whom I have to add details, yet there are only really two variations. The size options only appear on the frontend when I click “link variations”, yet this functionality is very confusing. Which of the two variations of “Size 3” am I supposed to complete. I hope you understand what I'm trying to say.

    #67859

    NDR INVESTMENTS
    Member
    Post count: 43
    This reply has been marked as private.
    #67940

    NDR INVESTMENTS
    Member
    Post count: 43

    The Add to cart button disappears as well.

    #67959

    Nayem
    Moderator
    Post count: 6480

    Hello,

    You can share your seller account. I would like to create a product with attributes and varaitaion.

    Thanks.

    #67998

    NDR INVESTMENTS
    Member
    Post count: 43
    This reply has been marked as private.
    #68010

    Nayem
    Moderator
    Post count: 6480

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #68012

    NDR INVESTMENTS
    Member
    Post count: 43

    Done

Viewing 15 posts - 1 through 15 (of 29 total)

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