products in child category not searchable

This topic contains 4 reply and 2 voices, and was last updated by towhid 8 years, 8 months ago
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August 1, 2015 at 4:30 am 64630
towhid If a product is selected in a sub-category the products don't get displayed when searched Can this be fixed?
August 1, 2015 at 6:04 pm 64723
towhid towhid

Hello Rish,

I did not get any fault of this issue. Can you please let me know how you search the product name through any widget or ajax live search plugin?

Thanks

August 1, 2015 at 7:19 pm 64760
Rish Gangoly Rish Gangoly

If you go to http://mumbai.sulins.org you will see “Product Categories” . Food is a top level category. Inside that there are two levels:
Perishable and non-perishable

In the non-perishable there is a sub category called Juices.

Some of the products were tagged with Juices only. Those products don’t come up on the search. After I checked the category “food” as well as “Juices” it started coming in the search results when I would type the word hibiscus

Hope this clarifies

August 1, 2015 at 7:20 pm 64762
Rish Gangoly Rish Gangoly

I used the woocommerce search widget on the top. See the website http://mumbai.sulins.org for details.

August 3, 2015 at 2:35 pm 64975
towhid towhid

Hello Rish,

I have tried to reproduce this issue but failed. It could be a has a chance of theme or plugin conflicts. You can disable all your plugins except Dokan and switch to a default theme of WordPress like – Twenty Twelve, Twenty Thirteen, Twenty Fourteen and let me know the results.

Thanks

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