Home Forums Theme Support Dokan Registration Form Error

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This topic contains 24 replies, has 2 voices, and was last updated by  Kireeti 3 years, 10 months ago.

Viewing 15 posts - 1 through 15 (of 25 total)
  • Author
    Posts
  • #45597

    Kireeti
    Member
    Post count: 80

    Hello Guys, Registration form is not working in my site http://www.49to499.in/my-account/ when i try to register it is throwing me “ERROR: PLEASE PROVIDE A VALID EMAIL ADDRESS.” Please help me with some quick fix.

    Thank You

    #45627

    towhid
    Participant
    Post count: 4505

    Hello Kireeti,

    I have tried to reproduce this issue but failed. Make sure you had properly configured Dokan settings. If the issue still persists then check for your theme or plugin conflicts. You can disable all your plugins except Dokan and switch to a default theme of WordPress like – Twenty Twelve, Twenty Thirteen, Twenty Fourteen and let me know the results.

    Thanks

    #45651

    Kireeti
    Member
    Post count: 80
    This reply has been marked as private.
    #45656

    Kireeti
    Member
    Post count: 80

    Hello Towhid, It looks to be some complex problem here. I changed the theme to default as you instructed and tried registering it worked with out disabling any other plugin. At the same time when i activate my mindig theme it’s not working and tricky part is registration form working with mindig when i disable dokan. So theme and Dokan are not working together but without each other. Could you please check the code once, I remember i raised a ticked asking in registration form DOKAN radio buttons “I am Cutomer/Seller” is not showing and you made quick fix for it, Please could you check that might be misconfigured.

    Thank You,
    Kireeti.K

    #45696

    towhid
    Participant
    Post count: 4505

    Hello Kireeti,

    Our developer will be available from tomorrow. After their coming back, I will try to fix this issue on urgent. Please have a patience.

    Thanks

    #45737

    Kireeti
    Member
    Post count: 80

    Hello TOwhid, Are they available today?

    #45738

    towhid
    Participant
    Post count: 4505

    Yes, I am working on your site. Please allow me some time.

    Thanks

    #45739

    Kireeti
    Member
    Post count: 80

    Thank You, Towhid 🙂

    #45744

    towhid
    Participant
    Post count: 4505

    Hello Kireeti,

    Please remove this menu and try to register now a new seller. I have attached a screenshot. Please check.

    Login Remove

    Thanks

    #45747

    Kireeti
    Member
    Post count: 80

    Hello Towhid, I am not able to see the screenshot, Could you please send me the link.

    #45748

    towhid
    Participant
    Post count: 4505

    Hello Kireeti,

    Please check this link – http://s18.postimg.org/vzesnk4g8/login_register_remove.jpg

    Thanks

    #45750

    Kireeti
    Member
    Post count: 80

    Hello Towhid, That menu login is automatically created i don't have option to remove login/register menu. I have only option to remove sub menu items.

    #45755

    towhid
    Participant
    Post count: 4505

    Hello Kireeti,

    Did you customize anything's on your theme?

    #45756

    Kireeti
    Member
    Post count: 80

    When i installed DOKAN it is not showing customer/Seller radio buttons, So i went through the forum and found a soultion to add some code to the file in the registration form then it showed the radio buttons, Again i raised a ticket for social login in registration then you did some custoomization to get it. Is there any chance that this leads to conflict

    #45760

    towhid
    Participant
    Post count: 4505

    Hello Kireeti,

    Can you please check your site now. Try to register as a seller now and let me know the result.

    Thanks

Viewing 15 posts - 1 through 15 (of 25 total)

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