Review is not working on the seller store

This topic contains 15 reply and 4 voices, and was last updated by Nayem 8 years, 6 months ago
Viewing 15 Posts - 1 through 15 (of 15 total)
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September 15, 2015 at 11:35 am 71831
Nayem Review is not working on the seller store show this message: Fatal error: Class 'Dokan_Template_reviews' not found in /nfs/c06/h02/mnt/187917/domains/tienda.gopato.com/html/wp-content/themes/marketica-wp/dokan/store-reviews.php on line 23
September 15, 2015 at 11:39 am 71833
Nayem Nayem

Helo,

The error is saying the reason- wp-content/themes/marketica-wp/dokan/store-reviews.php on line 23. This error is coming from the theme. Not from the plugin. Please contact with the theme vendor.

Thanks.

September 15, 2015 at 11:43 am 71837
Jose Jose

yes. I have already updated it, but still not working!

September 15, 2015 at 11:49 am 71842
Nayem Nayem

Hello Jose,

Please read my previous post correctly. I have requested you to contact with your theme vendor about this error.

September 15, 2015 at 11:56 am 71843
Jose Jose

as per the developer it is the copy of the plugin folder dokan,as it should be as per the plugin documentation

September 15, 2015 at 12:12 pm 71847
Nayem Nayem

I will check this issue too. Please keep patience.

September 23, 2015 at 3:56 am 72902
Jose Jose This reply has been marked as private.
September 23, 2015 at 4:20 am 72903
Yeasin Arafat Yeasin Arafat

Hello Jose,

Do you have update the Dokan plugin to the latest version which is v2.4.5 please update the Dokan plugin and let me know what happened.

Thanks.

September 23, 2015 at 4:35 am 72904
Jose Jose

Yes we are running v2.4.5 of Dokan – Multi-vendor Marketplace

September 23, 2015 at 11:49 am 72925
Nayem Nayem

Hello Jose,

Your theme is missing the template of the review file. I have to forward this to our developer to fix this in your theme but right now we are in vacation. Our office will start from 29th sept. After their coming back this issue can be fixed within an hour. Please keep patience and send us a mail at 29th sept.

Thanks.

September 27, 2015 at 5:08 am 73214
Victor Victor

Please, I’m with the same problem hwew, Nayem, can you help me too?

September 28, 2015 at 10:27 am 73252
Nayem Nayem

Hello Victor,

Please create a new topic with your issue. Our office will start from tomorrow and then we can solve your issue.

September 29, 2015 at 9:52 pm 73464
Jose Jose This reply has been marked as private.
September 30, 2015 at 11:14 am 73493
Nayem Nayem

Please provide your login and FTP details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

September 30, 2015 at 3:56 pm 73539
Jose Jose

Okay, I have provided my site info as requested.

October 1, 2015 at 1:50 pm 73673
Nayem Nayem

Your FTP details are not working. Please provide your valid FTP details.

Viewing 15 Posts - 1 through 15 (of 15 total)