Home Forums Theme Support Dokan Review is not working on the seller store

This topic is: not resolved

This topic contains 15 replies, has 4 voices, and was last updated by  Nayem 3 years, 7 months ago.

Viewing 15 posts - 1 through 15 (of 16 total)
  • Author
    Posts
  • #71831

    Jose
    Member
    Post count: 10

    Review is not working on the seller store show this message:

    Fatal error: Class ‘Dokan_Template_reviews' not found in /nfs/c06/h02/mnt/187917/domains/tienda.gopato.com/html/wp-content/themes/marketica-wp/dokan/store-reviews.php on line 23

    #71833

    Nayem
    Moderator
    Post count: 6480

    Helo,

    The error is saying the reason- wp-content/themes/marketica-wp/dokan/store-reviews.php on line 23. This error is coming from the theme. Not from the plugin. Please contact with the theme vendor.

    Thanks.

    #71837

    Jose
    Member
    Post count: 10

    yes. I have already updated it, but still not working!

    #71842

    Nayem
    Moderator
    Post count: 6480

    Hello Jose,

    Please read my previous post correctly. I have requested you to contact with your theme vendor about this error.

    #71843

    Jose
    Member
    Post count: 10

    as per the developer it is the copy of the plugin folder dokan,as it should be as per the plugin documentation

    #71847

    Nayem
    Moderator
    Post count: 6480

    I will check this issue too. Please keep patience.

    #72902

    Jose
    Member
    Post count: 10
    This reply has been marked as private.
    #72903

    Yeasin Arafat
    Moderator
    Post count: 96

    Hello Jose,

    Do you have update the Dokan plugin to the latest version which is v2.4.5 please update the Dokan plugin and let me know what happened.

    Thanks.

    #72904

    Jose
    Member
    Post count: 10

    Yes we are running v2.4.5 of Dokan – Multi-vendor Marketplace

    #72925

    Nayem
    Moderator
    Post count: 6480

    Hello Jose,

    Your theme is missing the template of the review file. I have to forward this to our developer to fix this in your theme but right now we are in vacation. Our office will start from 29th sept. After their coming back this issue can be fixed within an hour. Please keep patience and send us a mail at 29th sept.

    Thanks.

    #73214

    Victor
    Member
    Post count: 3

    Please, I'm with the same problem hwew, Nayem, can you help me too?

    #73252

    Nayem
    Moderator
    Post count: 6480

    Hello Victor,

    Please create a new topic with your issue. Our office will start from tomorrow and then we can solve your issue.

    #73464

    Jose
    Member
    Post count: 10
    This reply has been marked as private.
    #73493

    Nayem
    Moderator
    Post count: 6480

    Please provide your login and FTP details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #73539

    Jose
    Member
    Post count: 10

    Okay, I have provided my site info as requested.

Viewing 15 posts - 1 through 15 (of 16 total)

The topic ‘Review is not working on the seller store’ is closed to new replies.