Home Forums Theme Support Dokan Sandbox: Payment is completed but order status is pending

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This topic contains 21 replies, has 3 voices, and was last updated by  roderswiss 4 years, 10 months ago.

Viewing 7 posts - 16 through 22 (of 22 total)
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  • #23969

    Mahi
    Member
    Post count: 1555

    Thats what i was wondering. There must be an issue with either your server environment or Woocommerce settings or your paypal account.

    Sorry, we can't help you out more further on this. Check this from Woo : http://docs.woothemes.com/document/paypal-standard/

    Ask their support first.

    #23972

    roderswiss
    Member
    Post count: 63

    Hello Mahi,

    well I guess you wrongly wondered. I followed the Woocommerce instructions on how to set PayPal account to receive they response on cart checkout. It worked just fine. I have purchased using the normal PayPal gateway, set all the configs and the orders status has successfully set from pending to processing, which leads us to confirm that the problem is on the add-on.

    Here are the settings I used on paypal (using the normal gateway):
    – Set the IPN to: http://example.com/?wc-api=WC_Gateway_Paypal
    – Set the url of thank page to: http://example.com/order-received
    – Set to transfer data from payment with token. Set up the provided token in my Woocommerce PayPal payment method

    My guess would be that, if you have can use somehow the token as the key to change status on your add-on it could work.

    Looking forward to hearing from you.

    Regards

    Rodrigo

    #23974

    Mahi
    Member
    Post count: 1555

    Hello Rodrigo,

    as you mentioned here it wasn't working before! Can you please try now with paypal adaptive payment?

    #23977

    roderswiss
    Member
    Post count: 63

    Yes it wasn't because I didn't try the token for response. As I have to configure the token on the PayPal normal gateway (and not dokan paypal adapative) I don't see how it could work for adaptive.

    Anyway,I just tried and it didn't work. Furthermore it now's give me an error at the paypal payment page…

    Oh god, really getting disappointed…

    #23981

    roderswiss
    Member
    Post count: 63

    Uninstalled all Woocommerce and Dokan Paypal adaptive add-on files and reinstalled. Still getting the error……

    #24186

    Mahi
    Member
    Post count: 1555

    Any updates?

    #24234

    roderswiss
    Member
    Post count: 63

    No updates, neither from PayPal neither from you guys. My conclusion is the Add-on does not work properly for foreign countries. I tried more than 5 times reinstalling everything from scratch, called paypal, called my host and talked to you, no one gave me proper support which means a solution.

    Therefore I would not recommend the add-on to new buyers and would like to ask for a fully refund.

Viewing 7 posts - 16 through 22 (of 22 total)

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