Home Forums Theme Support Dokan Seller Cant Upload Banner/Images

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This topic contains 15 replies, has 2 voices, and was last updated by  towhid 3 years, 11 months ago.

Viewing 15 posts - 1 through 15 (of 16 total)
  • Author
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  • #40996

    Snita
    Member
    Post count: 18

    I logged in as a seller and tried to upload a banner and product images but get an error saying not allowed. Has anyone else had this problem and does anyone know a solution to it?

    At present only I, as adminstrator can upload images.

    #40997

    towhid
    Participant
    Post count: 4505

    Hello,

    I have reproduced this issue as a seller and failed. Can you please check dokan settings properly and let me know the result.

    Thank you ๐Ÿ™‚

    #41058

    Snita
    Member
    Post count: 18
    This reply has been marked as private.
    #41085

    towhid
    Participant
    Post count: 4505

    Hello Snita,

    While uploading an image I am getting this error: “You don't have permission to attach files to this post.” To fix this error please read this documentation – http://www.wpbeginner.com/wp-tutorials/how-to-fix-image-upload-issue-in-wordpress/ and let me know the result.

    Thank you ๐Ÿ™‚

    #41110

    Snita
    Member
    Post count: 18

    Hi Towhid, no luck I still cant get it to work. I have rwx r-x r-x setting on my uploads folder and the folders within it. Can you help fix this?

    #41111

    towhid
    Participant
    Post count: 4505

    Please provide your login details(also FTP) by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #41115

    towhid
    Participant
    Post count: 4505

    Hello,

    I was able to login in backend through admin details you have provided to me but FTP login is not working correctly. Can you please check yourself send me the ftp login again.

    Thank you ๐Ÿ™‚

    #41122

    Snita
    Member
    Post count: 18
    This reply has been marked as private.
    #41157

    towhid
    Participant
    Post count: 4505

    Hello Snita,

    I have successfully upload a banner and product. Can you check on your own please and let me know the result.

    Thank you ๐Ÿ™‚

    #41169

    Snita
    Member
    Post count: 18

    Thank you Towhid, it now seems to be working fine. Can you tell what the issue was?

    #41199

    towhid
    Participant
    Post count: 4505

    Hello,

    Yes, it was upload folder file permission issue. I have set “755” file permission at upload folder after then it was working.

    Thank you ๐Ÿ™‚

    #41200

    towhid
    Participant
    Post count: 4505
    This reply has been marked as private.
    #41253

    Snita
    Member
    Post count: 18
    This reply has been marked as private.
    #41334

    Snita
    Member
    Post count: 18

    Hi Towhid, I managed to upload the banner that day. Today I was going to start adding product images but they dont upload either, same error.

    #41345

    Snita
    Member
    Post count: 18

    Issue resolved – the problem was being caused by WP User Avatar plugin. Disabling it fixed the problem.

Viewing 15 posts - 1 through 15 (of 16 total)

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