Home › Forums › Theme Support › Dokan › seller contact form is not working This topic is: not resolved This topic contains 19 replies, has 7 voices, and was last updated by towhid 3 years, 10 months ago. Viewing 15 posts - 1 through 15 (of 20 total) 1 2 → Author Posts January 2, 2015 at 8:04 am #33290 sukhjitMember Post count: 9 My mail server is working properly,, everything else is working fine,,,I have reinstalled every thing,,,but seller is not receiving emails through seller contact form,,,,thnx January 2, 2015 at 8:34 am #33291 Ji YuMember Post count: 37 I have the same problem too, please advice. January 2, 2015 at 11:32 am #33294 towhidParticipant Post count: 4505 Hello Sukhjit and Ji Yu, Sometimes mail goes to spam. Can you please check the spam folder of your mail and let me know. Thank You 🙂 January 2, 2015 at 11:38 am #33296 RyanMember Post count: 59 I had this same issue as well. Email was never sent and I would never see the “Email sent successfully” display. I solved it by doing the following: Go to Woocommerce > Settings > Emails > Make sure the settings on that page are correct and click the “Save Changes” button. This worked for me. Hope this helps you too 🙂 January 2, 2015 at 11:52 am #33299 towhidParticipant Post count: 4505 Thank You @ryan for your nice tips. @Sukhjit and @Ji Yu you both can try this way also please check the spam mail and let me know the result. 🙂 January 2, 2015 at 12:01 pm #33300 sukhjitMember Post count: 9 I have tried, but it does not work for me,,,I have checked spam also,,,,I'm not even getting mail sent confirmation message January 2, 2015 at 12:28 pm #33301 towhidParticipant Post count: 4505 Hello Sukhjit, I have forwarded this issue to our developer team. Now they are not available. They will back at Monday. When they come back hope they will check and fix this issue. Thank You January 4, 2015 at 9:06 pm #33372 MamoruMember Post count: 32 Hi I have met same phenomena. and could fix it by “change wordpress site language in General Settings” Originally, My setting was “Japanese”. So, I changed language to “English”. After that, issue is not happen. Now, I'm thinking how to change site language to Japanese.. ^^; Anyway, Hope it can make some idea for your issue. BRs, January 6, 2015 at 1:44 am #33418 sukhjitMember Post count: 9 Thanks @Mamoru, but my language is already set to English January 8, 2015 at 2:28 pm #33655 towhidParticipant Post count: 4505 Hello Sukhjit, I have noticed that the contact form is not working for me like as you're. The development team is trying to fix this issue. When done, I will notify to you. Please allow us some time. Thank You 🙂 April 20, 2015 at 9:46 am #41778 PaulMember Post count: 14 Hey there can you tell me if this has been resolved as we are having the same issue.. April 20, 2015 at 11:07 am #41792 towhidParticipant Post count: 4505 Hello Paul, Yes, it is already fixed. Can you please download the latest dokan plugin version [2.1] and let me know the result. Thank you 🙂 April 21, 2015 at 9:44 am #41879 PaulMember Post count: 14 already done that and the seller is still not receiving the email… can you advise as to what I need to do… cheers April 21, 2015 at 11:30 am #41892 towhidParticipant Post count: 4505 Hello Paul, Please let me know are you getting notification email when new product added and a new customer or seller register? Thank you 🙂 April 22, 2015 at 6:00 am #41971 PaulMember Post count: 14 yep getting that, it is just when they add in to the contact form on the seller's store page they are not receiving the email. http://eshops.co.nz/store/webdog/ Author Posts Viewing 15 posts - 1 through 15 (of 20 total) 1 2 → The topic ‘seller contact form is not working’ is closed to new replies.