This topic contains 28 reply and 4 voices, and was last updated by towhid 4 years, 6 months ago
Viewing 15 Posts - 1 through 15 (of 28 total)
Author Posts
January 12, 2015 at 11:54 pm 33985
towhid Hello, When a seller uploads an image and presses edit from the upload screen, they are redirected to the homepage. Are sellers enabled to edit images? If no, is it possible to remove the edit link from the media library for sellers? Also the close text falls off the media library window, is it possible to remove the text? Best regards, Peter
January 13, 2015 at 10:41 am 34018
towhid towhid

Hello Peter,

Would you please let me know from where you are trying to upload image? Is it from “product upload image” or “seller banner image”?

Thank You 🙂

January 13, 2015 at 1:45 pm 34039
Peter Thielen Peter Thielen

In all cases a seller uploads a image and presses edit.
Only when I as admin press edit, I get redirected to the edit screen.

Best regards,

Peter

January 14, 2015 at 10:50 am 34093
towhid towhid

Hello Peter,

Can you please share a screenshot from where you tried to edit the upload image?

Thank You 🙂

January 14, 2015 at 4:51 pm 34124
Peter Thielen Peter Thielen

From the popup media library. I can’t add an image.
But here are the steps to get to it:
– press Seller Dashboard – Settings
– upload banner
– you get in a seller specific media library
– If seller tries to edit images from here, they are redirected to the homepage

So this also happen when you get in the seller specific media library from in other ways.

Best regards,

Peter

January 15, 2015 at 12:42 pm 34185
towhid towhid

Hello Peter,

Please provide your login details by using this form – http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

January 15, 2015 at 3:14 pm 34212
Peter Thielen Peter Thielen

The account is a seller account so you can see the edit button is not working for sellers. Because for the admin it is working.

Best regards,

Peter

January 16, 2015 at 11:40 am 34283
Peter Thielen Peter Thielen

You asked a specific question about where. I said at both places, you can
assume I mean both places you asked yourselve.
But here is the screenshot…

[image: Inline afbeelding 1]

2015-01-14 5:50 GMT+01:00 weDevs Team :

January 16, 2015 at 2:40 pm 34289
Peter Thielen Peter Thielen

Any news on this topic?

Thanks

January 17, 2015 at 12:09 pm 34331
towhid towhid

Hello Peter,

Can you please send your admin details. I need to check every possibility or errors.

Thank You 🙂

January 17, 2015 at 3:03 pm 34345
Peter Thielen Peter Thielen

I gave you a seller account because that’s where the problem is occurring.
When logged in as admin it works fine. But sellers are not admins and they are redirected to the homepage.
Please confirm you have this problem when logged in as seller.

As for a admin account, I will use the form to upload details since a private post is not safe as stated before in a different topic.

Best regards,

Peter Thielen

January 17, 2015 at 3:06 pm 34347
towhid towhid

Hello Peter,

I have noticed the problem for seller so that I want admin login details to know the background settings you have done.

Please provide your login details by using this form – http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

January 17, 2015 at 3:08 pm 34348
Peter Thielen Peter Thielen

Oke good. Just wanted to make sure so there is no miscommunication 😉
I just provided a admin account through the form.

Thanks.

Best regards,

Peter

January 18, 2015 at 8:57 pm 34459
Nurul Nurul

guys my sellers are having a similar problem when they want to edit an image? Any fix to this problem? Do you need my log in details. got to say, impressed with the responses so far…you guys have come a long way.

January 18, 2015 at 9:04 pm 34460
Peter Thielen Peter Thielen

No fix thus far, I am waiting for towhid to get back to me.

January 19, 2015 at 11:02 am 34484
towhid towhid

Hello @peter and @Nurul,

Edit image is WordPress back-end feature. Seller does not have permission to edit image. Seller only able to upload image and delete image.

Thank You 🙂

Viewing 15 Posts - 1 through 15 (of 28 total)