Home Forums Theme Support Dokan Seller profile Review page not found after updated to 2.4.2

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This topic contains 21 replies, has 5 voices, and was last updated by  Nayem 3 years, 10 months ago.

Viewing 15 posts - 1 through 15 (of 22 total)
  • Author
    Posts
  • #66819

    jacky wong
    Member
    Post count: 100

    Hi,

    I have just updated the Dokan to the latest 2.4.2 version. When i click the ‘review' tab in the seller profile, it jumps to 404 error page not found page. I have set the permalinks as post and product but still dosent work. Can you advise on this? thanks

    Regards
    Jacky

    #66840

    Nayem
    Moderator
    Post count: 6480

    Hello,

    I did not get this error. Please make sure that you have set your permalinks correctly. Try once again.

    Thanks.

    #66852

    jacky wong
    Member
    Post count: 100

    Hi

    I have tried it again but it still dosent work. It works for the old version 2.4.1 but not the new one. I m not so sure what is causing this. Can you advise further on this?

    Regards
    Jacky

    #66853

    jacky wong
    Member
    Post count: 100

    Hi

    Can you also advise the file location for this seller profile review function? Thanks

    Regards
    Jacky

    #66876

    Nayem
    Moderator
    Post count: 6480

    Please open Dokan plugin/includes/pro/classes/review.php.

    Thanks.

    #66960

    jacky wong
    Member
    Post count: 100

    Hi,

    I have compared V2.4.1 and V2.4.2 of the review.php files and i can see there are some codes missing such as line 14 public $custom_store_url = ”; line 25 $this->custom_store_url = dokan_get_option( ‘custom_store_url', ‘dokan_selling', ‘store' ); etc.

    As this is not mentioned in the change log, can you advise what changes we have for the review?

    Thanks

    Jacky

    #66965

    Nayem
    Moderator
    Post count: 6480

    Hello,

    As far as I know we did not change anything in the review because we did not get that error which you have mentioned in your first reply. I will discuss with our developer team to know if they have change any code there.

    Thanks.

    #67012

    kenneth
    Member
    Post count: 170

    Same problem here, it looks like the permalink is not saving correctly. Please advise

    #67232

    jacky wong
    Member
    Post count: 100

    Hi,

    Any updates on this?

    Thanks
    Jacky

    #67305

    Nayem
    Moderator
    Post count: 6480

    Hello Jacky Wong,

    Yes, we have changed few code but it should not create any issue. In my side the page is loading correctly. Please provide your site details-http://wedevs.com/provide-login-details/. I will check and provide solution within 24 hours.

    Thanks.

    #67311

    jacky wong
    Member
    Post count: 100

    Hi Nayem,

    I have provided the login details as per your request. Please advise me when this is fixed.

    Thank you for your help

    Regards
    Jacky

    #67317

    Nayem
    Moderator
    Post count: 6480

    Hello,

    I have forwarded this issue to our developer team. They will fix this as soon as possible. Please kee patience.

    Thanks.

    #67460

    kenneth
    Member
    Post count: 170

    Same problem. When the user is logged in, the reviews tab in the store page link to file not found page. The reviews is invisible when the user is not logged in. Please help fix this asap. thank you.

    #67487

    Nayem
    Moderator
    Post count: 6480

    Hello,

    We will fix this issue within today.

    Thanks.

    #67679

    jacky wong
    Member
    Post count: 100

    Hi,

    I can see the support status is closed but i m still having this problem on my website. Are they still working on it? Or there will be a fixed update version? Thanks

Viewing 15 posts - 1 through 15 (of 22 total)

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