Viewing 3 Topics - 16 through 18 (of 18 total)
Author Posts
September 21, 2015 at 4:37 pm 72718
Giorgio Giordani Giorgio Giordani

Hi there,

i found where is the problem.
When a customer buy a product, woocommerce automatically set the status of the order in “processing”. In this case the system doesn’t send the email notification to sellers and admin store.

If i change the statu order in “New Order”, the system send the email notification to sellers and Store Admin.

Now. How can i change the behaviour of the new order flow? First “New order” and then “Processing”? I wouldn’t to do this by hand…

This case happens with every kind of payments.
Please let me know to resolve it.

GIorgio

September 21, 2015 at 5:20 pm 72729
Yeasin Arafat Yeasin Arafat

Hello Giordani,

Sometime it happened for payment account which is demo/unverified. You can ask to WooCommerce what kind/type of account have to use. I hope everything will be all-right.

Thank you 🙂

September 21, 2015 at 7:53 pm 72785
Giorgio Giordani Giorgio Giordani

Woocommerce doesn’t never answer.
I try myself to fix it.

If you have any kind of suggestion, I will be very happy.
G

Viewing 3 Topics - 16 through 18 (of 18 total)