Home Forums Theme Support Dokan Shop name NOT username

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This topic contains 18 replies, has 3 voices, and was last updated by  Fred 3 years, 11 months ago.

Viewing 15 posts - 1 through 15 (of 19 total)
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  • #40851

    Fred
    Member
    Post count: 63

    When a Customer turned into a Seller, he/she selects a name for his/her shop which that page states will be the url. But for whatever reason, that does not happen and still the username populates as the shop name.

    #40885

    towhid
    Participant
    Post count: 4505

    Hello,

    Make sure you have set your permalinks as post name and product. Please navigate to Settings->Permalinks and Set your permalinks as Post name and Product. Please check and let me know.

    Thank you ๐Ÿ™‚

    #40930

    Fred
    Member
    Post count: 63

    Hi,

    I have the Permalinks set as mentioned and still the same outcome. Any other ideas?

    Thanks.

    #40975

    towhid
    Participant
    Post count: 4505

    Hello,

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #40990

    towhid
    Participant
    Post count: 4505

    Hello Fred,

    Can you please provide me a screenshot about the issue.

    Thank you ๐Ÿ™‚

    #41017

    Fred
    Member
    Post count: 63
    This reply has been marked as private.
    #41084

    towhid
    Participant
    Post count: 4505

    Hello Fred,

    Sorry for the misunderstanding earlier post. As per the dokan settings Username will show at url but not shopname. Shopname will be show at banner page. You can check our demo – http://demo.wedevs.com/dokan/?preview

    Thank you ๐Ÿ™‚

    #41099

    Fred
    Member
    Post count: 63

    I am looking at your demo and here is what I see for Nestle store:
    http://demo.wedevs.com/dokan/store/nestle/

    So, I don't understand what you mean??
    When a Customer requests to be a Seller, there is a field that he/she needs to write his/her store/shop name in the URL, but that is not what is being displayed. Regardless what what you put in that URL field, the username will appear. Please have a look for yourself.

    Thanks.

    #41113

    towhid
    Participant
    Post count: 4505

    What I was trying to say you that If you write anything in Store Name field from seller settings page, it will be show up at banner in seller frontend. But seller username will show-up in url not at seller store name. Please check this user – http://demo.wedevs.com/dokan/store/towhidd/?preview then you will understand clearly.

    Thank you ๐Ÿ™‚

    #41129

    Fred
    Member
    Post count: 63

    So, what you are showing here in this page where Customer turns into Seller is not true! As you'd see on below image, it clearly shows that when you type something in Shop URL, it gets checked for availability and it shows the link right below it with the shop name, not the username. But somehow when you submit this, it shows the username on the Shop link not the link that was displayed in the first place.
    I hope I'm being clear.

    http://www.keepandshare.com/userpics/d/a/v/e/8528sky/2015-04/sb/screenshot_4_11_2015_8_31_17_am-65921139.jpg?ts=1428768761

    #41158

    towhid
    Participant
    Post count: 4505

    Hello,

    OK, now I am completely clear. I have already discussed with this issue to our developer team. Hope they will fix this issue as early as possible.

    Thank you ๐Ÿ™‚

    #41165

    towhid
    Participant
    Post count: 4505

    Please provide your login details(FTP) by using this form: http://wedevs.com/provide-login-details/. I will have to fix a line of code on you site.

    Thank you ๐Ÿ™‚

    #41225

    Jos
    Member
    Post count: 39

    Can you share what you change here? There might be other people with this problem.
    -Jos

    #41229

    Fred
    Member
    Post count: 63
    This reply has been marked as private.
    #41237

    towhid
    Participant
    Post count: 4505

    Hello Fred,

    Please open includes/wc-functions.php in dokan plugin and find $user->add_role( 'seller' ); and after that line please add this line : $user_id = wp_update_user( array( 'ID' => $user_id, 'user_nicename' => $data['shopurl'] ) );

    Thank you ๐Ÿ™‚

Viewing 15 posts - 1 through 15 (of 19 total)

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