Home Forums Theme Support Dokan Sign up, image upload button does not work

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This topic contains 19 replies, has 2 voices, and was last updated by  Nayem 3 years, 8 months ago.

Viewing 15 posts - 1 through 15 (of 20 total)
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  • #55508

    Sangok Kim
    Member
    Post count: 15

    I installed dokan plugin to my site.

    But these problem is occured.

    Button of registing by customer & uploading banner, profile image is not working. No reaction.

    How can I fix this situation?

    Php ver is 5.5 in my hosting server.

    #55509

    Sangok Kim
    Member
    Post count: 15

    button 1

    button 2

    #55590

    Nayem
    Moderator
    Post count: 6480

    Hello Sangok,

    Please check for plugin or theme conflict. Disable all of your plugin except Dokan and WooCommerce and switch to a default theme or Dokan theme. If the problem remains then please let me know.

    Thanks.

    #55735

    Sangok Kim
    Member
    Post count: 15

    I check my site again. (no other plugins, basic fifteen theme)

    But the problem is same.

    Look at these attachment files.

    – banner, avatar upload :: url is changed > no reaction

    – regist to customer :: The massage is that there is blank required thing.

    (I attached two image files to e-mail.)

    ————————————————-
    !!! Please note, if I do a test on a local web environment were operating normally.
    (All them same files copy to localhost)

    #55759

    Nayem
    Moderator
    Post count: 6480

    Hello,

    I did not get any screenshot or attachment. Please upload your screenshot anywhere in the web and provide me the link here.

    Thanks.

    #55809

    Sangok Kim
    Member
    Post count: 15
    #55818

    Nayem
    Moderator
    Post count: 6480

    Please download the plugin file from your account and then re-install it again in your site. Make sure that you have no other plugin activated which causing conflict.

    Thanks.

    #55833

    Sangok Kim
    Member
    Post count: 15

    Yes, I tried to test again.

    But same situation…

    Please look at this doc.

    Dokan Button error (google presentation)

    #55845

    Nayem
    Moderator
    Post count: 6480
    This reply has been marked as private.
    #56123

    Sangok Kim
    Member
    Post count: 15

    I provided the info. two days ago.

    Please check my site.

    #56132

    Nayem
    Moderator
    Post count: 6480

    Helloo Sangok,

    I am sorry for being late. You will get your solution within today.

    Thanks.

    #56363

    Sangok Kim
    Member
    Post count: 15

    Hello Nayem

    Why don't you answer to me?

    That is a big problem on my site.

    #56381

    Nayem
    Moderator
    Post count: 6480

    Hello Sangok,

    I am really sorry for being late. As I have informed you that we are in vacation and for this reason we can not reply within short time.

    I have checked your site and failed to reproduce. There is lot of JS error in your site I will suggest you to do a fresh installation. We did not get this kind of issue in our plugin. You can check in our live demo.

    #56407

    Sangok Kim
    Member
    Post count: 15

    I tried to check on a fresh installation site immediatelly. >>> http://pre.dothome.co.kr (similler server)

    after only wordpress install , plus dokan plugin

    But the situation is same.

    I can't regist by custommer. (seller is alright) Upload seller's banner, profile picture is not going.

    Please check my site. I can't normally use this plugin now.

    I give you another server info.

    #56423

    Nayem
    Moderator
    Post count: 6480

    I will check your site again.

    Thanks.

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