Home Forums Theme Support Dokan Store Banner Repeats

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This topic contains 40 replies, has 4 voices, and was last updated by  kenneth 3 years, 9 months ago.

Viewing 15 posts - 1 through 15 (of 41 total)
  • Author
    Posts
  • #64973

    kenneth
    Member
    Post count: 170

    When the seller filled up all their information, address, email, social icons. The banner image repeat itself. Please see screenshot below.

    repeat banner image

    #64974

    kenneth
    Member
    Post count: 170

    The image repeat looks worse when viewed on my tab. Please see below.

    repeat image

    #65033

    towhid
    Participant
    Post count: 4505

    Hello Kenneth,

    Can you please send me the original banner image. I will check it on my local server.

    Thanks

    #65064

    kenneth
    Member
    Post count: 170
    This reply has been marked as private.
    #65067

    kenneth
    Member
    Post count: 170
    This reply has been marked as private.
    #65173

    kenneth
    Member
    Post count: 170

    Hi towhid, are you able to reproduce the same error on your local server?

    #65324

    Simon Chabrier
    Member
    Post count: 166

    Hello – Same problem for me !

    #65346

    Neen Monty
    Member
    Post count: 72

    My banners are not showing at all?

    #65350

    towhid
    Participant
    Post count: 4505

    Hello Keenth,

    The default banner size is the placeholder for the information (address, rating, social, phone number, email) inside it. When the information is too long then the banner just repeat itself to accommodate the extra space. You can use the taller banner to see.

    Thanks

    #65351

    towhid
    Participant
    Post count: 4505

    Hello Neen,

    Please create another topic. It is hard to provide support different context and scenario.

    Thanks

    #65352

    kenneth
    Member
    Post count: 170

    hi towhid, on desktop it looks ok with a taller image but on mobile devices the problem persists.

    #65354

    towhid
    Participant
    Post count: 4505

    Hello Kenneth,

    Can you please give me a screenshot.

    Thanks

    #65356

    kenneth
    Member
    Post count: 170
    This reply has been marked as private.
    #65385

    kenneth
    Member
    Post count: 170

    hi towhid, if there is no way to solve this, then i suggest you do not show the street address in the store banner, just show the country, state and zip code.

    #65566

    towhid
    Participant
    Post count: 4505

    Hello Keneeth,

    Can you please check your site now and let me know the result. I have tried to set the style as iPad mini.

    Thanks

Viewing 15 posts - 1 through 15 (of 41 total)

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