This topic contains 40 reply and 4 voices, and was last updated by kenneth 4 years, 2 months ago
Viewing 15 Posts - 1 through 15 (of 40 total)
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August 3, 2015 at 2:27 pm 64973
kenneth When the seller filled up all their information, address, email, social icons. The banner image repeat itself. Please see screenshot below. repeat banner image
August 3, 2015 at 2:34 pm 64974
kenneth kenneth

The image repeat looks worse when viewed on my tab. Please see below.

repeat image

August 3, 2015 at 5:59 pm 65033
towhid towhid

Hello Kenneth,

Can you please send me the original banner image. I will check it on my local server.

Thanks

August 3, 2015 at 7:21 pm 65064
kenneth kenneth This reply has been marked as private.
August 3, 2015 at 7:23 pm 65067
kenneth kenneth This reply has been marked as private.
August 4, 2015 at 11:23 am 65173
kenneth kenneth

Hi towhid, are you able to reproduce the same error on your local server?

August 5, 2015 at 4:11 am 65324
Simon Chabrier Simon Chabrier

Hello – Same problem for me !

August 5, 2015 at 10:15 am 65346
Neen Monty Neen Monty

My banners are not showing at all?

August 5, 2015 at 10:43 am 65350
towhid towhid

Hello Keenth,

The default banner size is the placeholder for the information (address, rating, social, phone number, email) inside it. When the information is too long then the banner just repeat itself to accommodate the extra space. You can use the taller banner to see.

Thanks

August 5, 2015 at 10:47 am 65351
towhid towhid

Hello Neen,

Please create another topic. It is hard to provide support different context and scenario.

Thanks

August 5, 2015 at 10:50 am 65352
kenneth kenneth

hi towhid, on desktop it looks ok with a taller image but on mobile devices the problem persists.

August 5, 2015 at 10:53 am 65354
towhid towhid

Hello Kenneth,

Can you please give me a screenshot.

Thanks

August 5, 2015 at 10:57 am 65356
kenneth kenneth This reply has been marked as private.
August 5, 2015 at 1:16 pm 65385
kenneth kenneth

hi towhid, if there is no way to solve this, then i suggest you do not show the street address in the store banner, just show the country, state and zip code.

August 6, 2015 at 11:21 am 65566
towhid towhid

Hello Keneeth,

Can you please check your site now and let me know the result. I have tried to set the style as iPad mini.

Thanks

August 6, 2015 at 1:14 pm 65587
kenneth kenneth This reply has been marked as private.
Viewing 15 Posts - 1 through 15 (of 40 total)