Home Forums Theme Support Dokan Store setting is not saved for users

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This topic contains 5 replies, has 2 voices, and was last updated by  towhid 3 years, 7 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #73653

    L L
    Member
    Post count: 25

    A user creates a store, and then try to save his changes like the store banner, store icon etc. I couldnt use this plugin for 1 day since i purchased it.
    Thats adds to other issues that tags are not saved, the entire layout is bad, no WPML etc.

    #73654

    towhid
    Participant
    Post count: 4505

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #73657

    L L
    Member
    Post count: 25

    Chat started
    L L
    Store setting is not saved for users – A user creates a store, and then try to save his changes like the store banner, store icon, etc are not saved! I couldnt use this plugin for 1 day since i purchased it!
    Nayem joined the chat
    Nayem
    hello
    from when you are getting this issue?
    L L
    every seller
    that tries to save the store setting
    Nayem
    i said from when?
    i mean how many days?
    L L
    3-4
    after your update
    Nayem
    did you customize anything before?
    L L
    no
    Nayem
    it should not create any issue.
    Please post in our forum
    our team will check
    you have posted
    ok
    you will get reply ๐Ÿ™‚
    L L
    ok. i coudlnt use this plugin for 1 day since i purchased it
    all the time issues
    the tags still not saved
    and now not even the store settings
    Nayem
    I have showed you before
    in our demo
    that tags are saving
    and in 2.4.5 there is no issue like this
    ๐Ÿ™‚
    L L
    there is
    Nayem
    you can again check in our demo – demo.wedevs.com/dokan
    L L
    because it doesnt work
    listen after your update i cant save store settings
    Nayem
    ok we will check
    the store settings issue
    L L
    users cant use this plugin now at all
    Nayem
    then also the tags issue
    within 24 hours
    you will get solution
    L L
    i hope because i am about to give up on your plugin
    Nayem
    i have told that Dokan is not compatible with WPML
    L L
    i buy a plugin for so much money and then i need to debug it all the time instead of running my business
    customers complaint
    i cant promote it
    and i just waist my time and money
    why cant a plugin work when i buy it for 200 dollars a year ???
    its insane
    Nayem
    our plugin is working fine
    now if you are using a plugin which is conflicting with dokan
    L L
    this time if it doesnt work i want a refund and i will look for anothr plugin that has a store. there are planty. i am sure the woothemes one doesnt have these bugs
    Nayem
    then it can create issue
    this is not bug
    bug means- the plugin functionality issue
    L L
    dokan is the only plugin that needs to live in a clean no plugin no theme environment
    thats insane
    Nayem
    if you think then you can check woocommerce and Dokan alone
    L L
    thats insane!
    no uses woocommerce and dokan alone!
    Nayem
    you have posted in the forum
    yes i know
    ok keep following your topic
    L L
    your site is woocommerce and dokan alone?
    wedevs.com?
    Nayem
    our support team will helo
    i told to check
    L L
    how do you expect to client to do something you dont do
    Nayem
    client will use many plugin
    L L
    people use wordpress to use plugins
    Nayem
    and they are using already
    but if there is any conflict then we inform to the customer
    about that
    L L
    i prefer to use all of my other plugins that has no issue than use just 1 plugin that makes issues!
    Nayem
    ok
    now
    check your forum topic
    your store settings issue will be fixed
    L L
    ok. so in 23.5 hours i hope to get a soltuion as i have clients waiting to get products into their store and they cant even set their store settings! and i had to buy another plugin for front end products edit just because you dont support tags so they can edit tags!!! and when they go back to dokan to edit the product all of their tags are deleted!!! Insane!!!

    #73658

    L L
    Member
    Post count: 25

    When you login to the store please dont break my store like last time. I had to restore it all because it was all broken.

    #73864

    L L
    Member
    Post count: 25

    Chat started
    L L
    why my issue was not solved in 24 hours as you promised?
    Nayem joined the chat
    Nayem
    hello
    we were in weekend
    L L
    you said 24 hours
    never mentioned anything about weekend
    and weekend is now
    it was 2 days ago
    no weekend
    Nayem
    we are open now
    i will request towhid to check now
    L L
    you told me oct 1 24 hours
    thats uneacceptable
    you dont keep your promises
    Nayem
    oct 2 is our weekend
    for the support
    L L
    its 78 hours now
    Nayem
    so you have to understand us ๐Ÿ™‚
    L L
    you had oct 1 to oct 2
    Nayem
    we are checking
    L L
    why do you promose 24 hours and you dont do anything?
    its been 3 days
    Nayem
    towhid is checking your site now
    L L
    why cant i see the ticket?
    where is it?
    its not in my dashboard
    did you delete my ticket?
    Nayem
    https://wedevs.com/support/topic/store-setting-is-not-saved-for-users/

    #73867

    towhid
    Participant
    Post count: 4505

    Hello,

    First, you have to change the permalinks as post name and product. Once you have changed this I will be able to diagnosis the problem.

    Also, could you please share with me the dashboard page link?

    Hope to here from you soon.

    Thanks

Viewing 6 posts - 1 through 6 (of 6 total)

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