Home Forums Theme Support Dokan Stripe Connect Page Hanging

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This topic contains 27 replies, has 2 voices, and was last updated by  Nayem 3 years, 9 months ago.

Viewing 13 posts - 16 through 28 (of 28 total)
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  • #40679

    Nayem
    Moderator
    Post count: 6480

    I have checked in the checkout page. But it is fine here. I have tested in Firefox and chrome but did not get any problem.

    #40681

    membie
    Member
    Post count: 86
    This reply has been marked as private.
    #40682

    Nayem
    Moderator
    Post count: 6480
    This reply has been marked as private.
    #40683

    membie
    Member
    Post count: 86

    Thanks Nayem,

    I am using the latest versions for both Chrome and Firefox, so it is really strange.

    I also noticed that the orders you put through have come through to me via email as cancelled, and when I check in the backend, it says the payment is pending.

    Can you think of any reason why the page is hanging?

    Thanks ๐Ÿ™‚

    #40684

    Nayem
    Moderator
    Post count: 6480

    Hello Membie,

    Please make sure that you do not have unnecessary add-on in your browser. If you can then try with a different pc.

    Thanks.

    #40689

    membie
    Member
    Post count: 86

    Hi Nayem,

    I just tested it with all addons disabled, and also tested it on my tablet, and the same thing happens. I also tried it with the Dokan theme, as well as with all the different ssl settings.

    It wouldn't have anything to do with the webhooks in Stripe? I deleted the ones that were in the app.

    Ive noticed that when the popup works in Firefox, the order doesn't go through successfully, even though it says it has.

    Thanks!

    #40695

    Nayem
    Moderator
    Post count: 6480

    Hello Membie,

    As i have attached a screenshot to you that everything is fine here. You got an email too. I do not think there is any plugin or theme issue. If there was any problem then that problem should show here also. Can you please try with a different internet connection and a different computer. Please check and let me know.

    Thanks.

    #43544

    membie
    Member
    Post count: 86
    This reply has been marked as private.
    #43594

    Nayem
    Moderator
    Post count: 6480
    This reply has been marked as private.
    #43612

    membie
    Member
    Post count: 86

    Thanks Nayem,

    I will test that now. My site now has a redirect loop, did you change anything on the site?

    Never mind, it was the “Force HTTP when leaving the checkout” that was checked. I unchecked it now ๐Ÿ™‚

    #43669

    Nayem
    Moderator
    Post count: 6480

    Hello Membie,

    I did not login to your site. Please let me know the result after checking everything.

    Thanks.

    #45335

    membie
    Member
    Post count: 86

    Hi Nayem,

    I still haven't been able to figure this out. Could you please send me the urls recorded in your Stripe account so I can have a look to see if it is set up correctly?

    The only other thing I can think of is the per product shipping plugin wasn't uninstalled before I installed the new Dokan update. Do you think this has anything to do with it?

    I noticed that the wrong shipping price shows up on the frontend when I enable the “Override default shipping cost for this product”

    Thanks ๐Ÿ™‚

    #45338

    Nayem
    Moderator
    Post count: 6480

    Hello Membie,

    In the stripe you have to set your redirect URL as you want. Now if you want to redirect user after payment to my account page then you can set your my-account page as redirect URL.

    Dokan per product shipping add-on is not needed now. You can delete it from your site. Shipping feature is now built in feature.

    Thanks.

Viewing 13 posts - 16 through 28 (of 28 total)

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