Viewing 10 Topics - 16 through 25 (of 25 total)
Author Posts
August 31, 2015 at 5:27 pm 69789
Rodolfo Rodolfo


I updated to Subscriptions 1.1.1. and this error is still happening!

  • I buy a subscription
  • I use all the products in the subscription
  • I go to the subscription page
  • I click on “delete current subscription” so that I can buy another one (this should not happen like that, but anyway… not a problem for now)
  • I then purchase a better subscription
  • I pay via bank transfer
  • The admin makes the order completed
  • I go back to the subscription page and I have no active subscriptions

Can you please tell me when you expect to have this fixed?

August 31, 2015 at 5:29 pm 69791
Nayem Nayem

Which pack you have purchased non-recurring or recurring?

August 31, 2015 at 5:32 pm 69792
Rodolfo Rodolfo

Non recurring.

This is the “free” package we give to first-time subscribers.

When this expires or when they reach the product limit (3), we need them to purchase a recurring subscription

August 31, 2015 at 5:33 pm 69793
Nayem Nayem

You can not purchase recurring pack through bank payment. You have to use PayPal.

August 31, 2015 at 5:36 pm 69796
Rodolfo Rodolfo

Ok, I’ll test this and get back to you

August 31, 2015 at 5:49 pm 69797
Rodolfo Rodolfo

Ouch, it seems it works with PayPal 🙂

August 31, 2015 at 5:54 pm 69798
Nayem Nayem


I am marking this topic as resolved.

August 31, 2015 at 6:12 pm 69805
Rodolfo Rodolfo

Only one problem: when I delete any subscription, the products don’t go to “draft” but they stay live?

August 31, 2015 at 6:18 pm 69808
Nayem Nayem

We will check and if we found that then we will fix it.

August 31, 2015 at 6:52 pm 69827
Rodolfo Rodolfo

Ok thanks, let me know

Viewing 10 Topics - 16 through 25 (of 25 total)