This topic contains 21 reply and 2 voices, and was last updated by Dustin 4 years, 3 months ago
Viewing 15 Posts - 1 through 15 (of 21 total)
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May 23, 2015 at 4:05 pm 44959
Dustin Hi Whenn I set up backend 2 new subscription pack it shows me only in the seller dashboard 1 package,why? Can you help me??
May 23, 2015 at 4:10 pm 44960
Nayem Nayem

Hello Dustin,

Please make sure that you have published the subscription pack. If you can then please provide a screenshot.

May 23, 2015 at 5:20 pm 44971
Dustin Dustin

ok i send you an email. But the published I did that but still only 1 package shows up at the frontend

May 24, 2015 at 12:53 pm 45040
Nayem Nayem

Please provide your screenshot here. I did not get any screenshot from you. You can upload your screenshot anywhere in the web then share that link here.

Thanks.

May 24, 2015 at 3:47 pm 45058
Dustin Dustin

http://postimg.org/image/7sgy05hft/

http://postimg.org/image/fcpk7qkor/

May 24, 2015 at 3:48 pm 45059
Dustin Dustin

http://postimg.org/image/twxsk082t/

May 24, 2015 at 3:49 pm 45060
Dustin Dustin

I send you 3 picture the 2 one is a wrong picture only the first and the third one is correct

May 24, 2015 at 4:05 pm 45062
Nayem Nayem

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

May 24, 2015 at 9:06 pm 45079
Dustin Dustin This reply has been marked as private.
May 25, 2015 at 12:53 pm 45093
Nayem Nayem

Hello Dustin,

Please allow me some time to check your site. I will be back to you as soon as possible.

Thanks.

May 25, 2015 at 5:48 pm 45112
Nayem Nayem

Hello,

1. I have checked and it is working fine now.

2. For recurring subscription you have to use paypal otherwise seller can not use this subscription by purchasing in bank transfer method.

3. I did not get anything like this in your dashboard and some css style is creating little bit of problem. But it is coming from your theme.

4. If you can provide a seller account where some reviews available then i can check it for you correctly.

The main problem you have mentioned that you have two subscription but it is showing one of theme. The last created subscription is showing up. I have found the issue. I have forwarded this to our developer team. They will investigate the problem. I will be back to you after getting their feedback on this.

Thanks.

May 25, 2015 at 6:19 pm 45122
Dustin Dustin

Hi

The Dashboard do notw work yet, I just test it( see screenshot http://postimg.org/image/b73ay6ih5/) De link to the dashboard is working only one time. After if you delete the cookies in your Internet explorer and and start it new it do not work. Please check it I again

Only Paypal ? when I can use banktransfer??? I tried it too with paypal but it don’t work

Everything is now in english do you change the language back in german??

May 25, 2015 at 6:21 pm 45124
Dustin Dustin This reply has been marked as private.
May 25, 2015 at 6:28 pm 45125
Nayem Nayem

Hello Dustin,

I did not get your screenshot. I have visited here- http://www.shareline.ch/dashboard-2/. Dashboard is working fine. I have checked with different browser also. Please delete your all dashboard page except one. You can not use duplicate dashboard page.

If you use normal paypal for recurring payment then you have to remember that withoug IPN confirmation from paypal seller will not be able to upload product. When a sub pack will be purchased you have to get IPN confirmation from paypal.

Thanks.

May 25, 2015 at 6:52 pm 45127
Dustin Dustin

http://postimg.org/image/b73ay6ih5/

If you delete in the internet explorer the Internetoption temporary files caches afterword you try to login it works only 1 time. Log yourself in and than try to log out and the 2-3 time to login the dashboard dont work anymore.

please try it again

May 26, 2015 at 10:52 am 45151
Nayem Nayem

Hello Dustin,

I have checked but i did not find the problem. I will look again into this after checking the first issue – two sub pack but showing one. Please allow me some time.

Thanks.

Viewing 15 Posts - 1 through 15 (of 21 total)