Home Forums General News & Announcements subscription pack can add only one

This topic contains 21 replies, has 2 voices, and was last updated by  Dustin 3 years, 9 months ago.

Viewing 15 posts - 1 through 15 (of 22 total)
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  • #44959

    Dustin
    Member
    Post count: 31

    Hi

    Whenn I set up backend 2 new subscription pack it shows me only in the seller dashboard 1 package,why?

    Can you help me??

    #44960

    Nayem
    Moderator
    Post count: 6480

    Hello Dustin,

    Please make sure that you have published the subscription pack. If you can then please provide a screenshot.

    #44971

    Dustin
    Member
    Post count: 31

    ok i send you an email. But the published I did that but still only 1 package shows up at the frontend

    #45040

    Nayem
    Moderator
    Post count: 6480

    Please provide your screenshot here. I did not get any screenshot from you. You can upload your screenshot anywhere in the web then share that link here.

    Thanks.

    #45058

    Dustin
    Member
    Post count: 31
    #45059

    Dustin
    Member
    Post count: 31
    #45060

    Dustin
    Member
    Post count: 31

    I send you 3 picture the 2 one is a wrong picture only the first and the third one is correct

    #45062

    Nayem
    Moderator
    Post count: 6480

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you 🙂

    #45079

    Dustin
    Member
    Post count: 31
    This reply has been marked as private.
    #45093

    Nayem
    Moderator
    Post count: 6480

    Hello Dustin,

    Please allow me some time to check your site. I will be back to you as soon as possible.

    Thanks.

    #45112

    Nayem
    Moderator
    Post count: 6480

    Hello,

    1. I have checked and it is working fine now.

    2. For recurring subscription you have to use paypal otherwise seller can not use this subscription by purchasing in bank transfer method.

    3. I did not get anything like this in your dashboard and some css style is creating little bit of problem. But it is coming from your theme.

    4. If you can provide a seller account where some reviews available then i can check it for you correctly.

    The main problem you have mentioned that you have two subscription but it is showing one of theme. The last created subscription is showing up. I have found the issue. I have forwarded this to our developer team. They will investigate the problem. I will be back to you after getting their feedback on this.

    Thanks.

    #45122

    Dustin
    Member
    Post count: 31

    Hi

    The Dashboard do notw work yet, I just test it( see screenshot http://postimg.org/image/b73ay6ih5/) De link to the dashboard is working only one time. After if you delete the cookies in your Internet explorer and and start it new it do not work. Please check it I again

    Only Paypal ? when I can use banktransfer??? I tried it too with paypal but it don’t work

    Everything is now in english do you change the language back in german??

    #45124

    Dustin
    Member
    Post count: 31
    This reply has been marked as private.
    #45125

    Nayem
    Moderator
    Post count: 6480

    Hello Dustin,

    I did not get your screenshot. I have visited here- http://www.shareline.ch/dashboard-2/. Dashboard is working fine. I have checked with different browser also. Please delete your all dashboard page except one. You can not use duplicate dashboard page.

    If you use normal paypal for recurring payment then you have to remember that withoug IPN confirmation from paypal seller will not be able to upload product. When a sub pack will be purchased you have to get IPN confirmation from paypal.

    Thanks.

    #45127

    Dustin
    Member
    Post count: 31

    http://postimg.org/image/b73ay6ih5/

    If you delete in the internet explorer the Internetoption temporary files caches afterword you try to login it works only 1 time. Log yourself in and than try to log out and the 2-3 time to login the dashboard dont work anymore.

    please try it again

Viewing 15 posts - 1 through 15 (of 22 total)

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