Home Forums Theme Support Dokan Subscription Plan purchased but not enabling

This topic is: not resolved

This topic contains 53 replies, has 4 voices, and was last updated by  Nayem 3 years, 8 months ago.

Viewing 9 posts - 46 through 54 (of 54 total)
  • Author
    Posts
  • #55802

    Mubasher
    Member
    Post count: 97

    it seems like everytime i edit the product it seems to think im adding a product and exceeds the small limit. needs to be fixed.

    #55815

    Nayem
    Moderator
    Post count: 6480

    Hello Mubasher,

    Thank you for informing us about this. Right now we are in vacation. Eid festival vacation is running. Our office will start from 26th july but we will keep providing support (Support will slow due to vacation). I am really sorry for this and we have fixed our subscription add-on. After opening our office we will release an update.

    Thanks.

    #55934

    Mubasher
    Member
    Post count: 97

    I'm confused with your reply. So the issue is with your subscription add-on which will be updated? As I understand your others clients will be having similar issues.

    When do you plan to update Dokan? as it has bugs.! Editing a product is seen as adding a product.!

    Also every time I add a product and click on ‘view product' in the seller dashboard it gives me error page.!

    Eid Mubarak to you and I hope to have this resolved straight after otherwise I would like a full refund as I think I've already wasted too much time on this software.

    #55976

    Nayem
    Moderator
    Post count: 6480

    Hello Mubasher,

    To upload product are you using Flat view? In flat view there was a bug as same as you have mentioned. If yes, then no need to worry. We have fixed this already.

    Thanks.

    #56008

    Mubasher
    Member
    Post count: 97

    Yes I am using flat view. Where have you fixed this? On the next version you release?

    When is the release date for update?

    #56020

    Nayem
    Moderator
    Post count: 6480

    Hello,

    This issue was in Dokan plugin. We have fixed and this fix will be available in our next release.
    We will release our next release on the last week of this month. Due to vacation our update schedule hass been delayed. Thank you for having patience.

    Thanks.

    #60838

    M. Michele Rodriguez
    Member
    Post count: 27

    I am also having this issue all of a sudden. My subscriptions were working fine, now none of them work. A user can make the purchase, but cannot add products.

    #60839

    M. Michele Rodriguez
    Member
    Post count: 27

    I am only using regular paypal, although i have adaptive it is not enabled. I haven't changed anything, they subscription just ceased to work properly.

    #60855

    Nayem
    Moderator
    Post count: 6480

    Hello,

    Please make sure that you have received IPN confirmation from PayPal. Also please try to create a new topic about your issue.

    Thanks.

Viewing 9 posts - 46 through 54 (of 54 total)

The topic ‘Subscription Plan purchased but not enabling’ is closed to new replies.