Subscription Problem

This topic contains 29 reply and 5 voices, and was last updated by towhid 8 years, 8 months ago
Viewing 15 Posts - 1 through 15 (of 29 total)
Author Posts
July 16, 2015 at 5:36 pm 56026
towhid I have exact the same problem as this user. How can i solve it? https://wedevs.com/support/topic/subscription-plan-purchased-but-not-enabling/
July 26, 2015 at 2:02 pm 59528
towhid towhid

Hello Loukia,

There are replies in that topic. I will request you to please follow up in that topic.

Thanks

July 26, 2015 at 9:11 pm 60813
Loukia Loukia

i did followed that topic and there is not clear solution for that problem. if you read the whole topic you will realize it.

please give me a clear solution for that problem.

Problem
when the seller makes a subscription, i receiive the payment from the seller but the seller is not able to add a product.

i understand you are on holidays but is been one week of waiting and this is not the answer i was expecting to get.

Regards

July 27, 2015 at 5:19 pm 60950
towhid towhid

Hello Loukia,

Can you please deactivate the Dokan plugin and active it again and see what happen.

Please let me know the result when done.

Thanks

July 27, 2015 at 9:16 pm 60999
Loukia Loukia

i did it but i get new problem now. ones i press any bottom on the Dashboard i get this page
http://s15.postimg.org/hre4pqonf/2015_07_27_6_13_50.png

July 28, 2015 at 11:51 am 61164
towhid towhid

Hello Loukia,

Make sure you have set your permalinks as post name and product. Please navigate to Settings->Permalinks and Set your permalinks as Post name and Product. Please check and let me know.

Thanks

July 28, 2015 at 1:34 pm 61175
Loukia Loukia

hi, now the dashboard is working, but when i press to subscribe nothing is working.

July 28, 2015 at 2:51 pm 61186
towhid towhid

Can you please send me a screenshot, please.

July 28, 2015 at 8:00 pm 61321
Loukia Loukia

here is the screenshot. when i press buy now it does nothing.
http://s10.postimg.org/42fphk4o9/2015_07_28_4_58_12.png

July 29, 2015 at 6:08 pm 64252
towhid towhid

Helloo Loukia,

We have recently released Dokan 2.4.1 and Dokan subscription 1.1. Can you please update and let’s see any errors are still on.

Thanks

July 29, 2015 at 7:11 pm 64276
Rodolfo Rodolfo

When I activate the new subscriptions 1.1 I get the following error: [29-Jul-2015 13:03:19] PHP Fatal error: Class ‘WC_Logger’ not found in /usr/local/pem/vhosts/—————–/wp-content/plugins/dokan-subscription/includes/classes/class-dps-paypal-standard-subscriptions.php on line 43

July 29, 2015 at 8:50 pm 64291
Rodolfo Rodolfo

Also, I confirm that subscriptions plan are still “broken”… if I purchase a plan with more products, the number of existing products doesn’t change

July 30, 2015 at 3:19 am 64317
Lucas Lucas

Same error for me
Fatal error: Class ‘WC_Logger’ not found in /home/consultorasdobra/public_html/dev_consultoras/wp-content/plugins/dokan-subscription/includes/classes/class-dps-paypal-standard-subscriptions.php on line 4.

Thanks,

Salvelucas

July 30, 2015 at 5:03 pm 64406
towhid towhid

Hello,

I have already forwarded this issue to our developer team. Please allow me sometimes. Hope I will come back to you a right solution.

Thanks

July 30, 2015 at 5:04 pm 64407
Rodolfo Rodolfo

Thank you Towhid

July 30, 2015 at 5:26 pm 64413
M. Michele Rodriguez M. Michele Rodriguez

same issue here. I’ve deactivated subscription for now. please update ASAP

Viewing 15 Posts - 1 through 15 (of 29 total)