Subscription Recurring NOT working

This topic contains 24 reply and 3 voices, and was last updated by Nayem 8 years, 11 months ago
Viewing 15 Posts - 1 through 15 (of 24 total)
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April 2, 2015 at 9:03 pm 40556
Nayem I cannot figure out what I am doing wrong... we have talked about this before, you told me it's FINE... but I do not see it FINE. I have my subscriptions set up as recurring, monthly... but when I Purchase (as a seller)...it lets me buy, takes the money from PayPal... but then shows NOThing in my subscriptions and does not let me add products. Here is my API settings... is something wrong?
April 2, 2015 at 9:12 pm 40557
Tracy Tracy

here is my subscription in dokan:

April 4, 2015 at 10:59 am 40619
Nayem Nayem

Hello Tracy,

Please make sure that you have received Instant Payment Notification (IPN) from Paypal.

Thanks.

April 6, 2015 at 8:53 pm 40744
Tracy Tracy

is there somewhere in the dokan/woocommerece to set up the IPN from Paypal?
Im totally lost…

April 7, 2015 at 12:22 pm 40774
Nayem Nayem

Hello Tracy,

There is no setting for this in Dokan and WooCommerce. You have to set this in Paypal. You can check this link- https://developer.paypal.com/docs/classic/ipn/integration-guide/IPNSetup/.

Thanks.

April 15, 2015 at 10:35 pm 41452
Tracy Tracy

So after talking to PayPal over and over again… my IPN is set up CORRECTLY, and PayPal is telling me it is an issue withe site itself (why subscrptions are coming through as 1 time payments).

PLEASE HELP ME… I am at my whits end with this system, and so sad it is still not working properly after 4 months 🙁

April 15, 2015 at 10:47 pm 41454
Tracy Tracy

Everything is set up CORRECTLY in Dokan…
Everything is set up CORRECTLY in PayPal…

I don’t understand why the subscriptions are NOT working… they go thorugh, collect payment, but do NOT set up as a subscription/recurring in my seller dashboards… or PayPal

April 16, 2015 at 2:54 pm 41531
Nayem Nayem

Hello Tracy,

After getting the IPN confirmation is seller able to upload product in their store?.

April 16, 2015 at 7:04 pm 41550
Tracy Tracy

Yes, its not a problem with my sellers… they are getting their funds and orders fine. The problem is with my SHOP SUBSCRIPTIONS. The recurring subscriptions are not beign made into subscriptions. They are just 1 time payments, vs monthly.

April 16, 2015 at 7:07 pm 41551
Nayem Nayem This reply has been marked as private.
April 16, 2015 at 7:29 pm 41553
Tracy Tracy

YES, but it doesnt recur after the 30 days… they have to repurchase.

April 16, 2015 at 7:30 pm 41554
Tracy Tracy

it doesnt do an automatic payment or recurring payment like it supposed to do.

April 18, 2015 at 9:16 pm 41711
Tracy Tracy

Nayem?
Did you see my replies above?

Also, when a “subscrption” is purchaesd, under recurring payment, it does not not show up in the shop. It takes the money, but does not fill the products or subscription in the sellers store.

the ONLY way to have it work properly (and have products for sale) is if it purchaesd under “non recurring”.

April 19, 2015 at 11:00 am 41731
towhid towhid

Hello Tracy,


@Nayem
is not available today. He will be available from Monday. After his coming back he will follow up this issue again.

Thank you 🙂

April 20, 2015 at 10:17 am 41780
Nayem Nayem

Hello Tracy,

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

April 20, 2015 at 7:53 pm 41851
Tracy Tracy

I sent the info…. though dokan has looked at it befoe and said it was fine.

PLEASE MAKE SURE to check the subscription packs….
1) make sure its recurring, monthly
2) and goes thorugh paypal and then puts the subscription in your seller dash

Viewing 15 Posts - 1 through 15 (of 24 total)