Home Forums Theme Support Dokan Subscription Recurring NOT working

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This topic contains 24 replies, has 3 voices, and was last updated by  Nayem 4 years, 2 months ago.

Viewing 15 posts - 1 through 15 (of 25 total)
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  • #40556

    Tracy
    Member
    Post count: 134

    I cannot figure out what I am doing wrong… we have talked about this before, you told me it's FINE… but I do not see it FINE.

    I have my subscriptions set up as recurring, monthly…

    but when I Purchase (as a seller)…it lets me buy, takes the money from PayPal…

    but then shows NOThing in my subscriptions and does not let me add products.

    Here is my API settings… is something wrong?

    #40557

    Tracy
    Member
    Post count: 134

    here is my subscription in dokan:

    #40619

    Nayem
    Moderator
    Post count: 6480

    Hello Tracy,

    Please make sure that you have received Instant Payment Notification (IPN) from Paypal.

    Thanks.

    #40744

    Tracy
    Member
    Post count: 134

    is there somewhere in the dokan/woocommerece to set up the IPN from Paypal?
    Im totally lost…

    #40774

    Nayem
    Moderator
    Post count: 6480

    Hello Tracy,

    There is no setting for this in Dokan and WooCommerce. You have to set this in Paypal. You can check this link- https://developer.paypal.com/docs/classic/ipn/integration-guide/IPNSetup/.

    Thanks.

    #41452

    Tracy
    Member
    Post count: 134

    So after talking to PayPal over and over again… my IPN is set up CORRECTLY, and PayPal is telling me it is an issue withe site itself (why subscrptions are coming through as 1 time payments).

    PLEASE HELP ME… I am at my whits end with this system, and so sad it is still not working properly after 4 months ๐Ÿ™

    #41454

    Tracy
    Member
    Post count: 134

    Everything is set up CORRECTLY in Dokan…
    Everything is set up CORRECTLY in PayPal…

    I don't understand why the subscriptions are NOT working… they go thorugh, collect payment, but do NOT set up as a subscription/recurring in my seller dashboards… or PayPal

    #41531

    Nayem
    Moderator
    Post count: 6480

    Hello Tracy,

    After getting the IPN confirmation is seller able to upload product in their store?.

    #41550

    Tracy
    Member
    Post count: 134

    Yes, its not a problem with my sellers… they are getting their funds and orders fine. The problem is with my SHOP SUBSCRIPTIONS. The recurring subscriptions are not beign made into subscriptions. They are just 1 time payments, vs monthly.

    #41551

    Nayem
    Moderator
    Post count: 6480
    This reply has been marked as private.
    #41553

    Tracy
    Member
    Post count: 134

    YES, but it doesnt recur after the 30 days… they have to repurchase.

    #41554

    Tracy
    Member
    Post count: 134

    it doesnt do an automatic payment or recurring payment like it supposed to do.

    #41711

    Tracy
    Member
    Post count: 134

    Nayem?
    Did you see my replies above?

    Also, when a “subscrption” is purchaesd, under recurring payment, it does not not show up in the shop. It takes the money, but does not fill the products or subscription in the sellers store.

    the ONLY way to have it work properly (and have products for sale) is if it purchaesd under “non recurring”.

    #41731

    towhid
    Participant
    Post count: 4505

    Hello Tracy,

    @nayem is not available today. He will be available from Monday. After his coming back he will follow up this issue again.

    Thank you ๐Ÿ™‚

    #41780

    Nayem
    Moderator
    Post count: 6480

    Hello Tracy,

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

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