support reply not working

This topic contains 3 reply and 2 voices, and was last updated by Nayem 9 years, 4 months ago
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August 16, 2015 at 7:11 pm 67343
Nayem for some reason i cannot reply to support queries on my test site. I receive notification. I can read the message but cannot reply to it. The add reply button is there, but cannot click on it? Is this a theme issue? How can i fix it?
August 17, 2015 at 10:55 am 67479
Nayem Nayem

Hello Nurul,

Can you please check with WP default theme like twentytwelve or twentythirteen? If the problem remains with the default theme then it is the plugin issue or if it works fine then there is an issue with the theme. Please check and let me know.

Thanks.

August 24, 2015 at 2:05 am 68769
Nurul Nurul

still getting same issue nayem bhai

August 24, 2015 at 11:23 am 68796
Nayem Nayem

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

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