This topic contains 18 reply and 2 voices, and was last updated by towhid 4 years, 3 months ago
Viewing 15 Posts - 1 through 15 (of 18 total)
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May 26, 2015 at 12:22 pm 45158
towhid hi my taxes are not being calculated in the cart it says TAX $0.00 I enabled the tax calculator and added standard tax rate for California something like Country Code:US State Code:CA ZIP/Postcode:90020 City:Los Angeles and so on after I click save the zip-code and city disappear and * shows up can someone please help
May 26, 2015 at 6:37 pm 45220
towhid towhid

Hello Oleg,

Can you please send me a screenshot. It will help me to find out the actual problem.

Thanks

June 3, 2015 at 2:48 am 46015
Oleg Oleg

Tax Class

Tax Options

Cart

June 4, 2015 at 5:43 pm 46140
towhid towhid

Hello Oleg,

I will reproduce this issue. Please allow me sometimes. Hope I will come back to you with a right solution.

Thanks

June 5, 2015 at 10:02 am 46189
Oleg Oleg

thanks

June 7, 2015 at 3:04 pm 46353
towhid towhid

Hello Oleg,

I have tried to reproduce this issue but failed. Make sure you had properly configured Dokan settings. If the issue still persists then check for your theme or plugin conflicts. You can disable all your plugins except Dokan and switch to a default theme of WordPress like – Twenty Twelve, Twenty Thirteen, Twenty Fourteen and let me know the results.

Also, in Tax Option settings please set “Calculate Tax Based On: Customer billing address”. Then try to purchase a product for test purpose and see what happen.

Please let me know the update.

Thanks

June 20, 2015 at 11:50 am 52514
Oleg Oleg

still not working

June 20, 2015 at 1:20 pm 52529
towhid towhid

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

June 20, 2015 at 2:50 pm 52535
towhid towhid

Hello Oleg,

I have got your site details successfully. Please allow me sometimes. I will discuss this issue with our developer team. They will be available from tomorrow.

Thanks

June 20, 2015 at 2:54 pm 52536
Oleg Oleg This reply has been marked as private.
June 20, 2015 at 3:09 pm 52540
towhid towhid

Hello Oleg,

I will discuss this issue with our developer team. Please allow me sometimes.

Thanks

June 25, 2015 at 2:34 am 53049
Oleg Oleg This reply has been marked as private.
June 25, 2015 at 10:48 am 53077
towhid towhid

Hello Oleg,

Actually TAX rates are calculating from woocommerce. Dokan does not manage any tax rates. Dokan can just inherit those tax rate which is applied in woocommerce tax table.

I will suggest you to please contact with woocommerce. Hope they will help you regarding this issue.

Thanks

June 25, 2015 at 11:03 am 53081
Oleg Oleg

but it used to work before update

June 25, 2015 at 11:05 am 53082
towhid towhid

Hello Oleg,

It also stop to work after the update the woocommerce plugin.

Thanks

June 25, 2015 at 11:20 am 53089
Oleg Oleg

so the problem is woocommerce, not dokan?

Viewing 15 Posts - 1 through 15 (of 18 total)