Home Forums Theme Support Dokan update issue / License key

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This topic contains 15 replies, has 2 voices, and was last updated by  Nayem 3 years, 7 months ago.

Viewing 15 posts - 1 through 15 (of 16 total)
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  • #72026

    Mohammed Jawad
    Member
    Post count: 69

    I am on an older Dokan version 2.1.1, and have license activated but am not receiving Theme/Plugin update notification? I have deleted License and am now not even able to install the license key again?
    Many Thanks,

    #72033

    Nayem
    Moderator
    Post count: 6480

    Please contact with us by using this contact form- http://wedevs.com/contact/. You have to select the question type as- “License activation problem”. We will solve your license issue as soon as possible.

    Thank you ๐Ÿ™‚

    #72035

    Mohammed Jawad
    Member
    Post count: 69

    We have already sent a request but haven't got any reply. For this issue we are unable to update dokan plugin which causing us some trouble while customers trying to place any order

    #72044

    Nayem
    Moderator
    Post count: 6480

    You can manually update the plugin. Just remove the previous installation then install the new version. We will reset your license as soon as possible.

    #72059

    Mohammed Jawad
    Member
    Post count: 69

    We have updated with the latest version , but still having the issue (UNAUTHORIZED: Unauthorized []) while checking out , Could you please have a look.

    Thank You

    #72060

    Nayem
    Moderator
    Post count: 6480

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #72064

    Mohammed Jawad
    Member
    Post count: 69
    This reply has been marked as private.
    #72430

    Nayem
    Moderator
    Post count: 6480
    This reply has been marked as private.
    #72452

    Mohammed Jawad
    Member
    Post count: 69
    This reply has been marked as private.
    #72458

    Nayem
    Moderator
    Post count: 6480
    This reply has been marked as private.
    #72465

    Mohammed Jawad
    Member
    Post count: 69

    Hello, I have tried to contact your developer again too many times, Nothing from him

    #73059

    Mohammed Jawad
    Member
    Post count: 69

    After 15 days of posting in forum we got no support. .. disappointed . We tried to contact your developer who isn't reachable at all.

    #73103

    Nayem
    Moderator
    Post count: 6480

    Hello Jawad,

    I am really sorry if you were not able to contact him. Right now we are in Eid vacation. Our office will start from 29th September. Within that day I will discuss and provide the actual solution for you.

    #73339

    Mohammed Jawad
    Member
    Post count: 69

    Okay thanks

    #73494

    Mohammed Jawad
    Member
    Post count: 69

    anything you guys > it has been too long now

Viewing 15 posts - 1 through 15 (of 16 total)

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