This topic contains 21 reply and 2 voices, and was last updated by Nayem 3 years, 11 months ago
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September 25, 2015 at 9:57 am 73128
Nayem Hello there, I was trying to add a variable product but update & delete variation is not working. What I've figured out is my website's url of product edit page is different from dokan demo website's url. Mine look like product/product name/edit/ but it suppose to be like product/?product_id=123&action=edit Please advice me the correct permalink setting. Currently Wordpress -> Post name & WooCommerce -> Product
September 28, 2015 at 2:15 pm 73268
Nayem Nayem

Hello Siwoo,

Are you able to edit the product from the frontend? Also you have to make sure that you have changed your permalinks correctly.

Thanks.

September 29, 2015 at 10:01 am 73340
Siwoo Siwoo

My permalinks setting are like this:

common settings -> post name
product permalink base -> custom base (/product)

I’ve tried to change product permalink base from “custom base” to “product” but it won’t change.
so I just set the custom base as “/product”

does it make the problem?

I can edit products from the frontend but it seems editing variables not working properly.
I think it’s the permalink problem.

Because on the sample site,
the product edit link looks like: product/?product_id=123&action=edit

but on my site,
product/product name/edit/

why this happend?

September 29, 2015 at 11:20 am 73352
Nayem Nayem

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

September 29, 2015 at 11:25 am 73354
Siwoo Siwoo

just sent login details. please check.

September 29, 2015 at 12:19 pm 73366
Nayem Nayem

Hello,

I have checked your site and I can easily this product which is a variable product- http://bigmart.co.nz/?post_type=product&p=2971. I did not get any error.

Thanks.

September 29, 2015 at 1:02 pm 73373
Siwoo Siwoo

if you login as an admin, there is no problems at all.
but please try to login as a vendor.

then you will see all the problems I said.

September 29, 2015 at 1:20 pm 73376
Nayem Nayem

I will check again. Please allow me some time.

September 29, 2015 at 5:56 pm 73424
Nayem Nayem

I have forwarded your issue to our developer team. They will fix this issue within tomorrow.

Thanks.

September 29, 2015 at 6:01 pm 73425
Siwoo Siwoo

Thanks. I hope it will be fixed soon.

September 30, 2015 at 12:43 pm 73511
Nayem Nayem

Please check your site. I have tested and everything is fine now.

September 30, 2015 at 12:54 pm 73518
Siwoo Siwoo

No. it still have the same problems if you login as a vendor.

Firstly,
Title and Breadcrumb are disappeared when you edit a product.

Products list:
http://prntscr.com/8m2sez

When you edit, it’s disappeared:
http://prntscr.com/8m2sow

Secondly, for the variations,
if you create many variations and save them and come back to delete some of them,
it doesn’t work at all. You can’t delete the variables.

There is no problems at all if you login as an admin.
If you login as an admin, there is no permalink problems.
so all work fine.

but if you login as a vendor,
lots of problems occur.

I strongly doubt this happens because of permalink problem on your code.

I think this is a very serious problem for dokan.
please check deeply.

September 30, 2015 at 12:59 pm 73520
Siwoo Siwoo

Look at this. the url shouldn’t be like that.

http://prntscr.com/8m2ufb

it should be something like this:
product/?product_id=123&action=edit

if you login as an admin, it works fine but login as a vendor the problem occurs.

September 30, 2015 at 4:59 pm 73550
Nayem Nayem

Please provide your FTP details here.

September 30, 2015 at 5:03 pm 73551
Nayem Nayem

Hello,

Your variable product edit or delete problem has been fixed. You have mentioned few design issue which about breadcrumb. I think you have customized the dashboard page and for this reason those css messed up. We can not help for this because the page is customized already.

September 30, 2015 at 5:15 pm 73555
Siwoo Siwoo

What was the problem for variations? Please let me know how to fix it since I will have to use this plugin for some other websites too.

for the dashboard and breadcrumb issue,
It’s not caused by css customizing.
If you install just original dokan, you see the same problem.

As I said, the problem only happens when you login as a vendor.
if you login as an admin, there is no problems at all. How come it’s caused by css customizing?

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