Home Forums Theme Support Dokan Variable Products & Woocommerce Points and Rewards Conflict

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This topic contains 3 replies, has 2 voices, and was last updated by  Nayem 3 years, 7 months ago.

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  • #73170

    Carlos
    Participant
    Post count: 66

    Hello,

    We have Dokan running on our test server. When Woocommerce Points and Rewards is activated, Sellers are unable to save edits to their variable products. The saving circle button does not disappear and the pop-up window never closes. Disabling the plugin resolves the issue. How can this be fixed?

    Thanks.

    #73257

    Nayem
    Moderator
    Post count: 6480

    Hello,

    As you have said that there is a plugin conflict. WooCommerce Points and Rewards plugin is not compatible with Dokan. You have to customize the plugin to make it compatible with Dokan. We can not fix this conflict issue because we do not provide support for any third-party plugin.

    #73313

    Carlos
    Participant
    Post count: 66

    Hi Nayem,

    Woocommerce Points and Rewards is not a third-party plugin. It is an official WooCommerce Extension developed by WooThemes – http://www.woothemes.com/products/woocommerce-points-and-rewards/. The responsibility is on Dokan to work with all official WooCommerce products.

    We have asked Woocommerce for support in the past. They have stated that because Dokan is a third-party plugin for Woocommerce, the developer/Wedevs is responsible for ensuring compatibility.

    Please fix the issue so that Dokan will work with this important Woocommerce extension.

    Thanks.

    #73324

    Nayem
    Moderator
    Post count: 6480

    Hello Carlos,

    I am really sorry to say that this plugin is not compatible with Dokan right now. There are lots of WooCommerce plugin and it is not easy to make them compatible with Dokan. If we get more request to make compatible with this plugin then we will work on this. If you want to use this plugin with Dokan then you have to customize Dokan plugin to make compatible with WooCommerce Points and Rewards.

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