This topic contains 63 reply and 13 voices, and was last updated by Nayem 4 years, 4 months ago
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January 28, 2015 at 7:25 pm 35215
Nayem Since the last update our commenting has been inconsistent and only work about 25% of the time. Is this common with the latest update?
January 28, 2015 at 7:26 pm 35216
Nayem Nayem

Hello Rick,

I am not clear about your question. Can you please describe me in more details?.

January 28, 2015 at 7:42 pm 35217
Rick Rick

As of Monday, if anyone try’s to write a message in a project using the message tab. The system will show the title but the message will say “add a comment”. If you attempt to edit the message or reply to the post nothing happens. Then occasionally it works fine. We’ve been using Project Manager Pro for a few months and use the messaging function continuously. The issues began after the latest update.

January 28, 2015 at 11:23 pm 35230
Elizabeth Elizabeth

Having the same problem. It takes me a couple of tries to get the comment to show.

January 28, 2015 at 11:50 pm 35238
Rick Rick

Elizabeth, did this recently begin with you as well?

January 28, 2015 at 11:51 pm 35239
Elizabeth Elizabeth

Yes, right after update.

January 28, 2015 at 11:54 pm 35240
Rick Rick

Thanks for joining in then. If it’s affecting enough people they may make it a priority.

January 28, 2015 at 11:56 pm 35241
Elizabeth Elizabeth

I’m having task assigning problems, too. All tasks (no matter which team member it’s really going to) are internally assigned to me and my team doesn’t see them in their ‘my tasks’ area. So no one is getting emails of their tasks and are unaware of tasks… so they’re not getting done. This is not good.

January 29, 2015 at 1:25 pm 35268
Nayem Nayem

@rick and @elizabeth

I am really sorry for the inconvenience. We have already fixed those bug and now we are in testing period. Please allow us some time. We will release a hot fix very soon.

Thank you 🙂

January 29, 2015 at 4:31 pm 35297
Rick Rick

Thanks Nayem,

Do you have an estimate of how long the testing period will last? Also, I noticed that since the update the Front End view of projects is limited to 10 projects without the ability to move to the next page. If I’m in the backend I can see ten as well but I have the ability to click to the next page. Has this been brought to your teams attention?

Rick

January 29, 2015 at 5:17 pm 35310
Nayem Nayem

Hello Rick,

We are trying to release it as early as possible. I can not confirm the date but we will release our hot fix within next week.

Project number – Project manager has to show up to 10 projects per page, if you have more then 10 projects then it will goes to the next page.

Thank you 🙂

January 31, 2015 at 12:00 am 35377
hk hk

Same problem with elizabeth.
Plus: a new project square appeared in project manager home page (only) in frontend which is only shown to admins and named same as the page name. When clicked on it, it refreshes the page.

Looking forward for bug fix.

January 31, 2015 at 1:52 am 35379
hk hk

i found that:
when you assign a task from frontend it sends notification to admin only. When you send from backend it sends properly to person. And shown on his/her my task page also..

January 31, 2015 at 10:09 am 35397
Nayem Nayem

Hello Huseyin,

We have already fixed our bug (Message and My task). We will release our hot fix within this week. Please keep patience.

Thank you 🙂

February 2, 2015 at 6:53 pm 35530
Rick Rick

You said you had a fix 5 days ago, when can we get the update?

February 2, 2015 at 8:09 pm 35536
Elizabeth Elizabeth

Rick: Not sure if this is any help to you or not. But we just reverted our plugin back to the last working version until they get this fixed. We’ve made a note to not do any updates until after one month launch in the future. We’re back working 100% by doing this.

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