Home Forums Plugin Support WP User Frontend Pro WP User Frontend Error: Pleae activate your copy

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This topic contains 30 replies, has 9 voices, and was last updated by  Michael 4 years, 10 months ago.

Viewing 15 posts - 1 through 15 (of 31 total)
  • Author
    Posts
  • #16534

    Matthias
    Member
    Post count: 6

    I have purchased WP User Frontend Pro Business edition (Order #16530) and installed it on my WordPress 3.8.1 at subdomain fischer.mm-interaktiv.de. This subdomain is ‘protected' with .htaccess.
    After entering my e-mail and the license key i've got the message:
    WP User Frontend Error: Pleae activate your copy

    Please give me advice for solving this.

    #16537

    Tareq Hasan
    Keymaster
    Post count: 2831

    Hi Matthias, somehow the activation request is not reaching to our server. I couldn't find any activation here, may be it's blocked by something. Might be a firewall issue?

    #16539

    Matthias
    Member
    Post count: 6

    Thanks for your quick response, now I have tested activation from several PC with Firefox, Safari and IE. In the end I used my Tablet without any Firewall and always I have got the same message.

    #16556

    Tareq Hasan
    Keymaster
    Post count: 2831

    Please provide your site url, user login and password so we can check it. Also mark your reply as Private reply to keep it safe.

    #16566

    Matthias
    Member
    Post count: 6
    This reply has been marked as private.
    #16567

    Tareq Hasan
    Keymaster
    Post count: 2831

    I tried activating manually and it activated, but couldn't do that from the plugin. Although it's activated, still it's showing invalid request error. Would it be possible to give me FTP details? I would like to see whats wrong going on there.

    #16578

    Matthias
    Member
    Post count: 6
    This reply has been marked as private.
    #16598

    Oliver
    Member
    Post count: 6

    I ve purchased the plugin yesterday, installed it and tried to activated ist !!! ( WP User Frontend Error: Pleae activate your copy ) thats what i got . please help me

    #16599

    Oliver
    Member
    Post count: 6

    order NR.#16528

    #16600

    Tareq Hasan
    Keymaster
    Post count: 2831

    @Matthias, issue solved. Had a weird problem.

    @oliver, can you please send your wp-admin login details to support@wedevs.com?

    #16601

    Matthias
    Member
    Post count: 6

    OK, that's fine. Could you please tell me some details, so I can solve this problem at other installations.
    Many thanks for your commitment
    Matthias

    #16602

    Tareq Hasan
    Keymaster
    Post count: 2831

    Surprisingly in the activation request from your site, instead of sending &, it was coming as & from your site and our activator api was failing to determine the license key and email address and was throwing error. I've updated the /class/updates.php to send it only &.

    @oliver, we are using Sucuri for securing our server from malicious attack. Right now, a DDOS attack is going over all WordPress network and they've put a lockdown. Thats why our api endpoint is not responding right now, it should be ok within next few hours. No need to panic, just try again later sometime.

    #16603

    Oliver
    Member
    Post count: 6

    @tareq
    thanks for the fast support

    #16678

    Oliver
    Member
    Post count: 6

    im still waiting … cant activate my plugin….

    #16679

    Tareq Hasan
    Keymaster
    Post count: 2831

    Please contact your hosting provider, I think the request is blocked from the server.

Viewing 15 posts - 1 through 15 (of 31 total)

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