This topic contains 30 reply and 9 voices, and was last updated by Michael 5 years, 3 months ago
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March 13, 2014 at 4:16 am 16534
Michael I have purchased WP User Frontend Pro Business edition (Order #16530) and installed it on my Wordpress 3.8.1 at subdomain fischer.mm-interaktiv.de. This subdomain is 'protected' with .htaccess. After entering my e-mail and the license key i've got the message: WP User Frontend Error: Pleae activate your copy Please give me advice for solving this.
March 13, 2014 at 4:30 am 16537
Tareq Hasan Tareq Hasan

Hi Matthias, somehow the activation request is not reaching to our server. I couldn’t find any activation here, may be it’s blocked by something. Might be a firewall issue?

March 13, 2014 at 4:48 am 16539
Matthias Matthias

Thanks for your quick response, now I have tested activation from several PC with Firefox, Safari and IE. In the end I used my Tablet without any Firewall and always I have got the same message.

March 13, 2014 at 1:44 pm 16556
Tareq Hasan Tareq Hasan

Please provide your site url, user login and password so we can check it. Also mark your reply as Private reply to keep it safe.

March 13, 2014 at 4:34 pm 16566
Matthias Matthias This reply has been marked as private.
March 13, 2014 at 5:15 pm 16567
Tareq Hasan Tareq Hasan

I tried activating manually and it activated, but couldn’t do that from the plugin. Although it’s activated, still it’s showing invalid request error. Would it be possible to give me FTP details? I would like to see whats wrong going on there.

March 13, 2014 at 5:49 pm 16578
Matthias Matthias This reply has been marked as private.
March 13, 2014 at 11:08 pm 16598
Oliver Oliver

I ve purchased the plugin yesterday, installed it and tried to activated ist !!! ( WP User Frontend Error: Pleae activate your copy ) thats what i got . please help me

March 13, 2014 at 11:10 pm 16599
Oliver Oliver

order NR.#16528

March 13, 2014 at 11:19 pm 16600
Tareq Hasan Tareq Hasan

@Matthias, issue solved. Had a weird problem.

@oliver, can you please send your wp-admin login details to support@wedevs.com?

March 13, 2014 at 11:27 pm 16601
Matthias Matthias

OK, that’s fine. Could you please tell me some details, so I can solve this problem at other installations.
Many thanks for your commitment
Matthias

March 13, 2014 at 11:39 pm 16602
Tareq Hasan Tareq Hasan

Surprisingly in the activation request from your site, instead of sending &, it was coming as &amp from your site and our activator api was failing to determine the license key and email address and was throwing error. I’ve updated the /class/updates.php to send it only &.

@oliver, we are using Sucuri for securing our server from malicious attack. Right now, a DDOS attack is going over all WordPress network and they’ve put a lockdown. Thats why our api endpoint is not responding right now, it should be ok within next few hours. No need to panic, just try again later sometime.

March 13, 2014 at 11:42 pm 16603
Oliver Oliver

@tareq
thanks for the fast support

March 15, 2014 at 8:52 pm 16678
Oliver Oliver

im still waiting … cant activate my plugin….

March 15, 2014 at 8:55 pm 16679
Tareq Hasan Tareq Hasan

Please contact your hosting provider, I think the request is blocked from the server.

March 17, 2014 at 7:54 pm 16772
Oliver Oliver

My provider need the exact connect URL to enable the Plugin please send it to me. oliverholzer1985@gmail.com or here .

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