This topic contains 5 reply and 3 voices, and was last updated by towhid 4 years, 2 months ago
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August 17, 2015 at 1:00 am 67383
towhid I am getting the posts created by logged in users, one of the subscription type is free and there is force subscription in the settings. Even though the user is subscribed to a free plan, he still gets the subscription plans, one he clicks on free plan again he gets the message "You already have activated a free package previously." now he is stuck he cannot do anything, if he is already subscribed he should atleast get a link to post the article there since his subscription is valid. But that form does not appear at all, all my users are apparantly going back since they cannot submit anything unless maybe they create a new account. How to resolve this issue? Please help.
August 17, 2015 at 5:01 pm 67635
towhid towhid

Hello Asim,

Once a customer activated a free package then he will not get a package again so that you are getting this error. If you set a trial period for a certain time into the free package, but after expire the trial period users will get a message to buy a pack for posting. Then the user purchage the free pack again and will not get the message.

Thanks

August 17, 2015 at 8:36 pm 67701
Ganesh Ganesh

If one user want to upgrade his free subscription to standard (some fee to be remitted) or to any other paid subscription plan, then how to configure this in the admin

please reply asap.

Regards

August 17, 2015 at 9:41 pm 67708
Mohammad Asim Mohammad Asim

Its not working out, kindly advise the steps.

August 18, 2015 at 4:16 pm 67788
towhid towhid

Hello Asim,

I am sorry for misunderstanding the question. The fact is that if a user activated a free package earlier then he will not purchase the free pack again.

If you want to remove this feature you must customize the plugin.

Thanks

August 18, 2015 at 4:34 pm 67792
towhid towhid

Hello Genesh,

Can you please create a different topic because it is very hard to track and manage two different users in a same post.

Thanks

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