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Viewing 15 Topics - 1 through 15 (of 57 total)
Author Posts
October 6, 2015 at 8:50 pm in reply to: About us page for stores 74219
Carlos Carlos

Hello,

We also request an “About Page” feature for Sellers.

Carlos Carlos

Hi Nayem,

Woocommerce Points and Rewards is not a third-party plugin. It is an official WooCommerce Extension developed by WooThemes – http://www.woothemes.com/products/woocommerce-points-and-rewards/. The responsibility is on Dokan to work with all official WooCommerce products.

We have asked Woocommerce for support in the past. They have stated that because Dokan is a third-party plugin for Woocommerce, the developer/Wedevs is responsible for ensuring compatibility.

Please fix the issue so that Dokan will work with this important Woocommerce extension.

Thanks.

September 26, 2015 at 12:43 am in reply to: Product Variations Not Displaying Price 73171
Carlos Carlos

Hi,

The check box was the issue. We made sure it was unchecked and the prices started showing.

Thanks for the help.

September 24, 2015 at 5:16 am in reply to: Product Variations Not Displaying Price 73034
Carlos Carlos

Hi Nayem,

We copied over the same plugin file to the live server but the issue was still there. What did you have to fix in order to resolve the issue on the dev site?

Thanks.

September 23, 2015 at 7:33 am in reply to: Saving User Profile sets Seller Commission to 0% 72908
Carlos Carlos

Hi Towhid,

I understand now. Thank you for explaining.

September 21, 2015 at 5:58 am in reply to: Saving User Profile sets Seller Commission to 0% 72663
Carlos Carlos

Hi Towhid,

When the admin edits a Seller’s User profile, and leaves their percentage blank (because we want to use the default commission,) Dokan is automatically saving dokan_seller_percentage as 0. This changes the Seller’s commission to 0 even though we want it to be default.

We need to be able to save a Seller’s User Profile so that it uses the default commission.

Thanks.

September 20, 2015 at 1:23 pm in reply to: Product Variations Not Displaying Price 72554
Carlos Carlos

Hi,

Understood. We will make sure any modifications are done outside the plugin. What do we need to do to implement this fix on the live site?

Thanks.

September 20, 2015 at 11:02 am in reply to: Saving User Profile sets Seller Commission to 0% 72534
Carlos Carlos

Hello,

Information has been submitted. Thanks.

September 18, 2015 at 7:53 am in reply to: Product Variations Not Displaying Price 72357
Carlos Carlos

Hi Nayem,

Any update on the fix for the variable pricing issue?

Store Support is working great on the live site.

Thanks.

September 17, 2015 at 4:16 pm in reply to: Saving User Profile sets Seller Commission to 0% 72236
Carlos Carlos

Hi Towhid,

We have set the Dokan Seller Commission.

If you edit the User Profile, it sets the individuall seller’s commission to 0% automatically – even if it is blank and it is saving that value to the database.

Any time a Seller’s user profile is edited, their commission is being set to 0, even when we leave it blank. This shouldn’t be happening.

September 17, 2015 at 3:03 pm in reply to: Product Variations Not Displaying Price 72217
Carlos Carlos

Thanks. What needed to be done to fix store support? The live site has the same problem and we need to migrate the fix.

Please keep us updated on when we can expect a solution for the variable products as it is also happening on the live site.

September 17, 2015 at 12:04 pm in reply to: Product Variations Not Displaying Price 72164
Carlos Carlos

We enabled the test account to publish products directly and were able to duplicate the issue: http://dev.montanasmarketplace.com/shop/test-18/

September 17, 2015 at 11:59 am in reply to: Product Variations Not Displaying Price 72163
Carlos Carlos

Hi Nayem,

We were just able to duplicate the issue:
http://dev.montanasmarketplace.com/shop/test-17/

Here is the screenshot showing variable prices set:

What could be causing this?

September 17, 2015 at 11:44 am in reply to: Product Variations Not Displaying Price 72159
Carlos Carlos

Hi Nayem,

We weren’t sure what CSS errors you were referring to. We didn’t make any changes to CSS. We have double checked that the prices are entered for the variations.

We have disabled SSL and you should be able to login now.

Thanks.

September 17, 2015 at 11:27 am in reply to: Product Variations Not Displaying Price 72152
Carlos Carlos

Hi Nayem,

Where do you see the CSS issue? Why would CSS cause the price to show as “FREE” instead of $10? This is affecting multiple themes, including the Dokan theme.

How can this be fixed?

Thanks.

Viewing 15 Topics - 1 through 15 (of 57 total)