Home Forums Theme Support Dokan activation error

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This topic contains 7 replies, has 2 voices, and was last updated by  Nayem 4 years, 2 months ago.

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #37821

    membie
    Member
    Post count: 86

    Hi there,

    I am getting the activation error after moving site from local host.

    Also, there are javascript issues at the checkout – Stripe payment not working, as well as calculate shipping not working: Please make sure your card details have been entered correctly and that your browser supports JavaScript.

    Is this because of the activation issue?

    Thanks ๐Ÿ™‚

    #37839

    Nayem
    Moderator
    Post count: 6480

    Hello Membie,

    We do not have stripe payment gateway in Dokan right now. But we are working on it.

    For your activation problem please contact with us by using this contact form- http://wedevs.com/contact/. As soon as possible we will solve your activation problem.

    Thank you ๐Ÿ™‚

    #38038

    membie
    Member
    Post count: 86
    This reply has been marked as private.
    #38049

    Nayem
    Moderator
    Post count: 6480

    Hello Membie,

    I am not able to access your link because there is a coming soon page. I have tested in my side but everything is working fine. Are you using Dokan theme?. Please check with a default theme and if the problem remains then please let me know.

    Thank you ๐Ÿ™‚

    #38057

    membie
    Member
    Post count: 86

    Hi Nayem,

    I sent you the access details via the contact form about the activation error. Did you want me to send it again?

    I activated the Dokan theme to test the shipping function and the credit card function, and they both still don't work with the Dokan theme.

    Thanks for your help ๐Ÿ™‚

    #38059

    Nayem
    Moderator
    Post count: 6480

    Hello Membie,

    Your activation problem will be solved. Please keep patience.

    Your second issue- Please deactivate your all of plugin except WooCommerce and Dokan. Then check again if the problem remains then please let me know.

    #38085

    membie
    Member
    Post count: 86

    Hi Nayem,

    I have narrowed it down to the Seller Product Vacation – Dokan plugin. When I turn this off, the checkout and shipping work properly.

    Thanks ๐Ÿ™‚

    #38093

    Nayem
    Moderator
    Post count: 6480

    Hello Membie,

    We have already fixed our seller vacation issues. We will release our next update as soon as possible. Please keep patience.

    Thank you ๐Ÿ™‚

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