Home Forums Theme Support Dokan Blank page with Dokan Export-Import Plugin

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This topic contains 8 replies, has 4 voices, and was last updated by  Abraham 4 years, 1 month ago.

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #27986

    Steve
    Member
    Post count: 6

    Hi there,

    I just purchased and set up Dokan and for the most part, my setup is going relatively smoothly.
    I just have 2 issues that I just can't seem to resolve:

    1. In my settings area at Dokan/Settings/Page Settings
    the only page setting that is showing is “Dashboard”.. nothing else.
    I see on the installation guide that there should be several page settings.

    2. I purchased and installed the Dokan Export-Import plug-in and it installed without error, but when I click on “Tools” in the Seller Dashboard, I just get a blank page.

    Your help would be greatly appreciated!

    Thanks so much,
    Steve

    #28052

    k69rocks
    Participant
    Post count: 27

    I am having the same problems.

    What is the shortcode for the pages?

    #28053

    k69rocks
    Participant
    Post count: 27

    Found the answer, this might help you too Steve…

    http://docs.wedevs.com/upgrade-to-dokan-plugin/

    #28056

    Steve
    Member
    Post count: 6

    Thanks for taking the time to assist k69rocks. However, my issue is with the add-on plugin called “Dokan Export-Import”. I never had the original version of Dokan. I started fresh with Dokan as a plug-in.

    #28419

    Sekander Badsha
    Member
    Post count: 2067

    Hello Steve,
    The doc was made when it was a theme. We have updated the docs now. And after the plugin you only need the dashboard page to select. Nothing more.

    For the export-import issue, please check if your permalinks is set to “post-name” and “products”. Even if you have set them as mentioned, you just need to hit save.
    After doing the above see if the issue solves or not and let me know.

    Thank you ๐Ÿ™‚

    #28643

    Steve
    Member
    Post count: 6

    Thanks for getting back to me Sekander.
    My permalinks were set as “post-name” and “stores”. So I changed them to “post-name” and “products”, hit save and still a blank page. I deleted the plugin and reinstalled it, but am still getting a blank page.

    Anything else I can try?

    Thanks you ๐Ÿ˜‰
    Steve

    #28740

    Sekander Badsha
    Member
    Post count: 2067

    Hello Steve,
    You can turn on debugging from wp-config.php to see why there is a white page appearing. To know more about debugging in WordPress, you can read this doc http://codex.wordpress.org/WP_DEBUG

    If you get any error about dokan_frontend_dashboard_scripts(); you can delete that function.

    If any of the above does not help, you can mail me your admin and FTP login credentials to sekander [at] wedevs.com. I will have a look about what is going wrong there.

    #28749

    Steve
    Member
    Post count: 6

    Hi Sekander,

    Thanks so much! There was in fact an error about “dokan_frontend_dashboard_scripts();”
    I deleted the function and it's working!

    You're awesome! Thanks a million for your help.

    Have a great week,
    Steve

    #36976

    Abraham
    Member
    Post count: 9

    hi,

    i have the same problem with the blank page,

    where can i find that script to delete it?

Viewing 9 posts - 1 through 9 (of 9 total)

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