Home Forums Theme Support Dokan Blurry Product Photos

This topic is: resolved

This topic contains 7 replies, has 3 voices, and was last updated by  Oritro Ahmed 5 years, 1 month ago.

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #17585

    abelljefrry
    Member
    Post count: 23

    Hello Wedevs Team,

    I have some questions regarding the product photo. Every variations of our product photos (thumbnail, single product page, etc) are blurry.

    There's no media setting article in Dokan documentation. So I tried to fix it by myself. I adjust the media settings, change the dimension to 200 x 200 for thumbnails, and 400 x 400 for medium sized. Then I use Regenerate Thumbnails plugin to regenerate all thumbnails. But it didn't work. Any idea how to fix this?

    Here's the screenshot:

    View post on imgur.com

    View post on imgur.com

    #17629

    Oritro Ahmed
    Spectator
    Post count: 155

    Hello Abell,

    Before Providing a Better Solve to your problem, Can you send us the original image? The image you used in the screenshot mentioned above? If we can see the original image, It will be easier for us to determine the problem more accurately. There can be several reason behind this problem.

    Regards,

    weDevs team

    #17676

    abelljefrry
    Member
    Post count: 23

    Here's the original photo that I use for that demo post:

    View post on imgur.com

    #17691

    Oritro Ahmed
    Spectator
    Post count: 155

    Hello again,

    We checked the you sent. And After quite a Bit checking, It seems like this blurriness isn't happening because of Dokan.

    View post on imgur.com

    Here is a Screenshot of our test with your image. Its seems quite Good. Are you using any kind of Image compressor like jpegoptim or Wp Smushit? Improper settings in such plugin could be the reason behind such blurriness.

    If you ain't using such Plugin or Module, I would suggest you to check your PHP installation. It could also happen because of Improper installation of GD library.

    We will suggest you to check the above mentioned criteria. If you continue to face the problem, please let us know.

    Regards,
    weDevs Team.

    #17696

    abelljefrry
    Member
    Post count: 23

    I didn't use any image compressing plugin in my site. Weird.

    And I can't find any possible cause to this issue as well.

    It's ok, let me try another method. Can you point me the theme files and lines of codes that I need to edit to change the image dimension on homepage, and single product (main image & tiny thumbnails below main image)

    #17701

    Tareq Hasan
    Keymaster
    Post count: 2831

    The images are actually coming from WooCommerce, Dokan just styled them differently using CSS.

    You'll find the function at wp-content/plugins/woocommerce/includes/wc-template-functions.php in line 501. The woocommerce_template_loop_product_thumbnail() function.

    #17709

    abelljefrry
    Member
    Post count: 23

    Sorry and thanks a lot guys.

    I figured it out. I just need to tweak the product image setting in Woocommerce. Before this I change the media setting under settings which obviously not the right one.

    View post on imgur.com

    Resolved. ๐Ÿ™‚

    #17719

    Oritro Ahmed
    Spectator
    Post count: 155

    Glad that its been Resolved.

Viewing 8 posts - 1 through 8 (of 8 total)

The topic ‘Blurry Product Photos’ is closed to new replies.