Home Forums Plugin Support WP User Frontend Pro Bug in update on Subscription packs – duplicated on update

This topic is: resolved

This topic contains 5 replies, has 3 voices, and was last updated by  Rachel 4 years, 11 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #23257

    Rachel
    Member
    Post count: 13

    I have just upgraded to the latest version of WP-User Frontend and all my subscription packs that I had set up have been wiped and now there are 83 empty ones called the same thing!

    After the last major revision I had to re-do all my forms and subscription packs, and now it looks like I'm going to have to do it again?

    Can you please advise how I should proceed? I'm nervous about updating again as I keep losing my work! Including text that I'd written.

    #23282

    Sk
    Moderator
    Post count: 371

    Hello Rachel,

    Please deactivate and then active again your plugin after update it. With a major update a plugin could have some extra features. So with every update of your product we suggest you to deactivate-active it for avoid these issues. Hope that could solve your problem.

    Thank you

    #23314

    Rachel
    Member
    Post count: 13

    Hi

    I have deactivated and the re-activated the plugin and the issue remains.

    #23322

    Rachel
    Member
    Post count: 13

    By the way – there are now 3,347 subscription empty packs.

    Everytime I look at it there are more and more

    #23474

    Sekander Badsha
    Member
    Post count: 2067

    Yesterday we released a new update with some major fixes. Details can be found here: http://wedevs.com/23403/user-frontend-pro-got-updated-2-2-3/

    Please let me know if the problem is still there after updating to 2.2.3

    #23993

    Rachel
    Member
    Post count: 13

    That fixed it – thanks

Viewing 6 posts - 1 through 6 (of 6 total)

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